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ADSL Availability

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ADSL Availability

When I applied to BTO they failed my line due to some problems and said I couldnt receive BTO. On ISPreview someone said that you should try other providers, if I applied to switch to your ADSL service do you have to follow same procedure as BT. Basically because I failed with BTO would I also fail with regards to your ADSL service?
3 REPLIES
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RE: ADSL Availability

> When I applied to BTO they failed my line due to some problems and said I couldnt receive BTO. On ISPreview someone said that you should try other providers, if I applied to switch to your ADSL service do you have to follow same procedure as BT. Basically because I failed with BTO would I also fail with regards to your ADSL service?
>

Hi,
All ISPs are subject to the same restirctions on ADSL requirements, so if you fail with one, it is very likely you will fail with another.
For an availability check that is unrelated to any ISP, you can go here - http://www.broadband1.bt.com/home/home.asp , enter your postcode and phone number, and you will be able to find out if you can have the service.

Also, may I draw your attention to your Contact Us ticket, re your Connect account.

Regards

--
| Daniel Hubbard...............................Unmetered & ADSL solutions
| Senior Technical Consultant..........................for Home & Business
| PlusNet Technologies Ltd............................@ http://www.plus.net
+ ------ My Referrals - It pays to recommend PlusNet -------------+
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RE: ADSL Availability

Dont want ADSL anyway Sad

Cheers for helping to sort out my connection issue. Will await BT's outcome.
Actually one more question. Does your 1-1 dial up service have any inactive cutoffs and if so could i just leave outlook running to check every now and then for emails? If I went for this package it wont be connected constantly for 24/7 but at least 12-14 hours a day, maybe more.
N/A

RE: ADSL Availability

> Actually one more question. Does your 1-1 dial up service have any inactive cutoffs and if so could i just leave outlook running to check every now and then for emails? If I went for this package it wont be connected constantly for 24/7 but at least 12-14 hours a day, maybe more.
>

Hi,

The Always On accounts utilise a different number for connecting. One of the reasons for this is that this number is not subject to a 10 minute 'idle timeout'. If there is no data transfer for sometime, your connection will not be dropped on an Always On. You are paying for a permanent connection to our network so this restriction does not have to be enforced.

I hope this helps,

Regards, Torsten.

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| Torsten Dettlaff........................Unmetered & ADSL solutions
| Customer Support.................................for Home & Business
| PlusNet Technologies Ltd....................@ http://www.plus.net
+ ------ My Referrals - It pays to recommend PlusNet ------ +