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A little confused!

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A little confused!

I am currently paying £29.99 a month for a PlusNet Broadband Home Premier 1Mb account but I see an account of the same name advertised as up to 2mb at £21.99 a month "with no additional download charges".
Am I missing something obvious :?:

Rob
3 REPLIES
channel
Grafter
Posts: 697
Registered: 03-09-2007

A little confused!

Raise a ticket asap and ask for an account change to the "up to 2Mb" product.

You (And many others) are paying over the odds for your connection and PN have no intention of doing the decent thing and reimbursing you.
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A little confused!

From what I know, you were on the package for £29.99 before the changed some things, and made it £21.99 for the "up to 2mb" package (or something).

You'll be on the "up to 8mb - if available" package, which isn't really anything yet.
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A little confused!

and ask for a refund