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50p per min "support costs"

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50p per min "support costs"

Just told f9 are going to charge 50per min for support phone charges, so that they "can train their staff". Funny I thought I was paying £14.99 a month to include that (as well as my normal phone cost)?!!!!!!
2 REPLIES
astarsolutions
Grafter
Posts: 393
Registered: 26-07-2007

50p per min "support costs"

Read the announcement (or the numerous other threads discussing the same subject) before you jump to conclusions.

http://www.f9.net.uk/features/news/evolving_world.shtml
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50p per min "support costs"

Hi

Well this guy has just taken on ADSL from dialup and a month later hes told its 50p/min for some customer service....after hes locked in for 12 months!