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4 days to change a setting?

Grimbo
Grafter
Posts: 397
Registered: 23-05-2007

4 days to change a setting?

4 days and counting since I asked Plusnet to switch off my spam filtering.

How on earth can it take 4 days for someone to go into a screen and change a setting?
2 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

4 days to change a setting?

Hi Grimbo,

Your ticket is currently with the Network Team. Because of their primary focuses currently, they do not respond to tickets in a similar speed to the rest of the CSC. There is also a problem open on turning off the spam filtering, but I shall ask someone to have a look at your ticket for you.
Grimbo
Grafter
Posts: 397
Registered: 23-05-2007

4 days to change a setting?

Thanks James.