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221kbps - bRAS problem???

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221kbps - bRAS problem???

I only get a 1meg connection, but the last few days, download speeds have been terrible.

Run the BT Speedtest, here's the result

linky

I'm assuming the problem is down to my current bRAS (?) IP Profile being 283 kbps.

According to Plusnet, my stable_rate is 1000 kbps (although my connection was great whilst this was rated at 1500 too!!)

I've had this problem for a few days now, my adsl router is usually left switched on 24/7 but I have rebooted it numerous times over the last few days, but it would appear to no avail.

Is this just a case of sitting tight, or do I need further investigation.

Ta

Moderators note by James (sallyandjames) : Changed [img] to [url] as the image was stretching the page. Wink
7 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

221kbps - bRAS problem???

Hi there,

It's basically a case of sitting tight. The restriction is at the bRAS level.
N/A

221kbps - bRAS problem???

Hi James

Thanks for he reply Wink

So this sitting tight malarky.. how long before I should get fidgety? It's been 2-3 days since the restriction appeared.
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

221kbps - bRAS problem???

Hi,

So long as the sync speed remains stable at a higher rate then the BRAS should update itself within 3-5 days, so finger crossed anytime soon.
N/A

221kbps - bRAS problem???

Well it's been 10 days the BRAS has updated but it is still only at 500kbps. Historically, my line has been fine on 1000 (and 1500 too for the brief time my profile got set to this).

Can this now be investigated further with BT?
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

221kbps - bRAS problem???

What speed is the line sync'd at? It may be possible to raise it as a fault but will depend on the sync rate.
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221kbps - bRAS problem???

Sync'd at 1504 down and 448 up.
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

221kbps - bRAS problem???

Looking at the speed history BT saw a resync below 1152kbps on 2/2/07 around 9am. That being, so long as it remains sync'd as it is now you should see it go back up to 1000kbps in the next couple of days.