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20 days - Still without an ADSL Service (Question No 2023478

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20 days - Still without an ADSL Service (Question No 2023478

Well, its been a pretty rough time for myself dealing with Plusnet.

Unanswered tickets, a seeming inability to answer the phone (even after waiting on hold for nearly an hour) and I havent had the use of my ADSL line now for 20 days.

After discussion with Mand a few weeks ago, I decided to give plusnet another chance, after all, I have been using their products now for nearly 5 years.

However, I might be starting to regret that decision. It seems the only way I can get anyone to notice my tickets is to post them on teh discussion forums.

Question ID 20234787 if anyone cares (which I doubt)
1 REPLY
graingerjjb
Grafter
Posts: 77
Registered: 04-10-2007

20 days - Still without an ADSL Service (Question No 2023478

I feel for you-in my eighth week now without broadband-dialup is not the same. I've written a formal letter of complaint too but this has only been outstanding a week for a response.