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100GB monthly limit

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100GB monthly limit

Apologies if this question has been asked before but...

Does anybody know if people who have been sent the email to keep their download bewlow 100 GB will have to stick below the 100GB limit for the rest of the time they spend with PlusNet, and would new people who also download over 150GB a month be put onto the 100GB limit.

Also will people be given any notice they are going to have their service reduced, or will PlusNet just do this without telling the user.

Thanks for your help
2 REPLIES
N/A

100GB monthly limit

Everyone is in fact on the no specified limit limit. The email is a warning that you are using too much bandwidth at peak time, and you need to cut down from now on.
N/A

100GB monthly limit

Hi there,

Some people have actually used over the 150gb identified. However this usage was (a) mostly off peak and (b) occasional. This is why there are no hard and fast limits. if you need to download a lot of data one month, then you are free to do so, providing you keep mainly to off peak hours and dont do it every month.