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renamed on new forum
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- renamed on new forum
renamed on new forum
07-04-2016 3:25 PM
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So weren't all customer names and post history from previous forum suppose to transfer to this one? Didn't for me
3 REPLIES 3
Re: renamed on new forum
07-04-2016 3:27 PM
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You've reset the password on the wrong one of your accounts. If you log out of this account, reset the password on 'Gus' you should be good to go.
There's a few people with more than 1 account throughout the years.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Re: renamed on new forum
07-04-2016 3:32 PM
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thats the thing I only had one account on the old site, when I did pw reset it renamed to Gus1
Re: renamed on new forum
07-04-2016 3:41 PM
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You've got 2 accounts, under 2 email addresses. I think we've found what's causing it but if you reset the password to your other email address, you'll get your post count back. I'll PM you.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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