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"Quick Reply" option has not effect

FIXED
Claudius
Hooked
Posts: 7
Thanks: 4
Registered: ‎07-12-2016

"Quick Reply" option has not effect

In my "Disply" settings at https://community.plus.net/t5/user/myprofilepage/tab/user-preferences:display I can enable "Quick Reply", but I can't see that showing up in the topic interface anywhere. Am I missing something? Otherwise might be worth hiding the option in settings to avoid community members enabling it and spending time looking for it Smiley

10 REPLIES 10
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 63
Registered: ‎15-06-2007

Re: "Quick Reply" option has not effect

Fix

Does seem to work - try disabling it and enabling it - this is what you should see

2016-12-08_112126.jpg

MauriceC
Hero
Posts: 4,085
Thanks: 929
Fixes: 17
Registered: ‎10-04-2007

Re: "Quick Reply" option has not effect

Works for me since the new Forum went live.

 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Claudius
Hooked
Posts: 7
Thanks: 4
Registered: ‎07-12-2016

Re: "Quick Reply" option has not effect

Indeed. Working for me now. Thanks for reminding me of the common software advice of turning it off an on again Wink
Browni
Aspiring Hero
Posts: 2,580
Thanks: 978
Fixes: 53
Registered: ‎02-03-2016

Re: "Quick Reply" option has not effect

It's not working for me Huh

Only tried 2 browsers though, MS Edge & Pale Moon x64.

Claudius
Hooked
Posts: 7
Thanks: 4
Registered: ‎07-12-2016

Re: "Quick Reply" option has not effect

After you enabled the checkbox and saved the setting, do you see a new grey "Quick Reply" button next to your pink reply button? It should not at all depend on the browser you are using.
Browni
Aspiring Hero
Posts: 2,580
Thanks: 978
Fixes: 53
Registered: ‎02-03-2016

Re: "Quick Reply" option has not effect

You ain't used Lithium forums before I presume with your comment about browsers...

Anyway  it's working now.
Claudius
Hooked
Posts: 7
Thanks: 4
Registered: ‎07-12-2016

Re: "Quick Reply" option has not effect

Nice to hear it's working now.

btw I've actually been an admin and dev on a big Lithium community for a few years and now work at Lithium Cheesy So I'm pretty sure that the Quick Reply button feature is not browser dependent.
Browni
Aspiring Hero
Posts: 2,580
Thanks: 978
Fixes: 53
Registered: ‎02-03-2016

Re: "Quick Reply" option has not effect

It says a lot for Lithium that an admin/dev & employee doesn't know the software.
Anonymous
Not applicable

Re: "Quick Reply" option has not effect

@Browni -  Ouch!

Claudius
Hooked
Posts: 7
Thanks: 4
Registered: ‎07-12-2016

Re: "Quick Reply" option has not effect

Well it's not that simple, @Browni - You need to know that Lithium offers a lot of customization options, so it can very well be that a customer decides to remove a component from a topic layout when implementing their community. There are communities that consciously remove the Quick Reply in order to not over-complicate the interaction.

To find that out was exactly why I was asking here Smiley