cancel
Showing results for 
Search instead for 
Did you mean: 

email notifications

Community Veteran
Posts: 38,251
Thanks: 937
Fixes: 56
Registered: 15-06-2007

email notifications

They don't seem to be working for me although my profile says they are
This one in particular where Chilly posted twice to my original post and I didn't get any notification
http://community.plus.net/forum/index.php?topic=279.0
40 REPLIES
Superuser
Superuser
Posts: 8,962
Thanks: 454
Fixes: 38
Registered: 06-04-2007

Re: email notifications

On the portals and PUG, the forums have their own copy of our email address which (I think) is initially copied from the sign-up (profile) address.  If the same applies on Community it's possible your forum address has become blank - that once happened to me on the portal and results in no messages.
AFAIK we have to request a moderator to check/change our forum email address (via PM).  Once set up the connection between the profile address (which we can change) and forum address seems to disappear.
If my thoughts are correct it occurs to me it should be reported as a bug.  Will you or would you prefer me to do that?
David
David
Community Veteran
Posts: 4,729
Registered: 04-04-2007

Re: email notifications

I believe that there is an issue with the notification and registration e-mails.
Chilly
Community Veteran
Posts: 38,251
Thanks: 937
Fixes: 56
Registered: 15-06-2007

Re: email notifications

I have checked all that and I should be getting them.
In fact I used to but they have stopped and I haven't changed anything
I posted elsewhere about the potential problems with 100's or 1,000's of registration requests in a short time causing system breakdown but I didn't realise that a problem would arise as soon as this.  Smiley
Superuser
Superuser
Posts: 8,962
Thanks: 454
Fixes: 38
Registered: 06-04-2007

Re: email notifications

Apologies for the duff information in my earlier post.  Embarrassed  At a more sensible hour I've realised I don't receive notification emails either, though I used to.  From memory this seems to originate about the time the site was moved to new hardware.  Is there a connection?
However the doubt in my mind still exists concerning the relationship between the email address shown in our profiles (which we can change) and any hidden one used by the forum software when notifying of new posts.  Is there, in fact, a hidden email address and if so does it get updated automatically if we change the profile one?
David
David
Community Gaffer
Community Gaffer
Posts: 4,917
Thanks: 190
Fixes: 4
Registered: 04-04-2007

Re: email notifications

Bing!  Grin
Community Veteran
Posts: 38,251
Thanks: 937
Fixes: 56
Registered: 15-06-2007

Re: email notifications

Well it isn't here - mods privilege  Huh
Community Gaffer
Community Gaffer
Posts: 4,917
Thanks: 190
Fixes: 4
Registered: 04-04-2007

Re: email notifications

We have a bug we think. 
Community Veteran
Posts: 38,251
Thanks: 937
Fixes: 56
Registered: 15-06-2007

Re: email notifications

Whoopee - I just received one  Grin
Quote
A reply has been posted to a topic you are watching by Kelly.
View the reply at: http://community.plus.net/forum/index.php?topic=282.new;topicseen#new

Superuser
Superuser
Posts: 8,962
Thanks: 454
Fixes: 38
Registered: 06-04-2007

Re: email notifications

Quote from: James_H
No, there is no hidden address.

On this forum, the equivalent address field is visible. (and changeable)

Thank you.  Smiley
I've received a post notification too!
David
David
Superuser
Superuser
Posts: 8,962
Thanks: 454
Fixes: 38
Registered: 06-04-2007

Re: email notifications

Does that mean the problem was cured simply by shouting at the servers rather than actually changing anything?
David
Community Veteran
Posts: 1,264
Registered: 04-04-2007

Re: email notifications

It should have been fixed, now.
Please let me know if it reoccurs, as I'll keep the problem for monitoring just now.
Thanks,
Colin
Community Gaffer
Community Gaffer
Posts: 4,917
Thanks: 190
Fixes: 4
Registered: 04-04-2007

Re: email notifications

reckon it's sorted now.
RobDickson
Grafter
Posts: 632
Thanks: 2
Registered: 06-08-2007

Not receiving notification of replies

If this has already been raised, then I'm sorry, but I can't find it anywhere in this board.
Although I'm sure I have all my options set-up correctly, and my e-mail address entered correctly, I never receive e-mails when there are replies to posts that I'm interested in, or when I receive a PM.
Is this affecting anybody else, or just me?
RobDickson
Grafter
Posts: 632
Thanks: 2
Registered: 06-08-2007

Re: Not receiving notification of replies

Sorry, just found it discussed:
http://community.plus.net/forum/index.php/topic,282.0.html
However, it hasn't been solved for me.