Will this ever end?
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Re: Will this ever end?
29-05-2019 9:18 PM
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One thing it MIGHT do is stop that annoying survey - but please note the 'might'.
Re: Will this ever end?
29-05-2019 9:23 PM - edited 29-05-2019 9:25 PM
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It's got be better odds working than dreaming that one day these forums might go more than a few weeks without them breaking!!
How many wheels are left on this wagon......?
(edit. typo, but this now works too)
Re: Will this ever end?
29-05-2019 9:26 PM
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Maybe 1? @DS
Re: Will this ever end?
29-05-2019 9:31 PM
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And chances are it's buckled too
Let's hope it doesn't collapse as these forums might finally fall over - oh, hang on, that's my trick!
<hears the distant creaking of a what sounds like to be a wooden wheel>
Re: Will this ever end?
30-05-2019 1:46 AM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Will this ever end?
30-05-2019 1:51 AM
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Launched a new browser session and it was OK.
Returned here and refreshed the page - still not OK
Did this reply … and all is OK.
Its 01:50 is a system upgrade in progress? Could that have an impact on end user experience … but this topic was started earlier this evening!
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Will this ever end?
30-05-2019 2:37 AM
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So as this issue seems to be back, but this time only for Townman, what is the trigger?
I'm wondering if one glitch is causing all of these reports and the finger pointing is at the wrong company, as in it's actually whomever puts the survey up on the forums. Possibly another third party working for/with Plusnet?
On the other thread, I had issues before the survey popup, but these went away after clicking no thanks.
This time I had issues after the survey had already been declined for several hours and these issues fixed themselves after forcing the survey to popup, whereby declining it again my most recent issues were yet again fixed for me.
I know the PN site is currently down again for maintenance, but this can't be a reason as surely my issues would also come back.
It's clear that something isn't right and it's about time we found out what causes them to play up.
Re: Will this ever end?
30-05-2019 7:54 AM
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@Townman wrote:
Launched a new browser session and it was OK.
Returned here and refreshed the page - still not OK
Did this reply … and all is OK.
Are you using the latest version of FF per chance? Reason I ask is I'm fairly certain it doesn't always respond to mouse clicks. Just came from another website and several times I had to hit the pad more than once to get it to do something. Noticed the same yesterday sometimes on the desktop too.
Re: Will this ever end?
30-05-2019 8:00 AM
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@idonno That's strange, I'm on FF67.0 64-bit and have been since release, but never noticed that.
Re: Will this ever end?
30-05-2019 8:16 AM
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I'm on Ver 67 too. Maybe its a glitch but earlier it was really a 'what are you doing' moment.
Although this is a W10 machine. W10 downloading in the background etc? Wish I could nuke W10 downloads to a more civilised time. Lost count how many times ' Please wait' pops up on start up.
Re: Will this ever end?
30-05-2019 8:22 AM
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W10? Probably your answer then.
I know every time I used my mums machine, especially after my non-techie sister had closed it down in the middle of an update, I was locked out for up to 30 minutes. Why do MS think they know better than the user? and why do updates on that system take such an inordinate length of time?
Re: Will this ever end?
30-05-2019 8:40 AM
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@jab1 wrote:
Why do MS think they know better than the user?
Because not every user can write their own Operating System
Re: Will this ever end?
30-05-2019 8:45 AM
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FF? No I use something less buggy - Edge - well it does not apparently need to be updated every other day!
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Will this ever end?
30-05-2019 8:57 AM
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@Anonymous wrote:
@jab1 wrote:
Why do MS think they know better than the user?
Because not every user can write their own Operating System
@Anonymous That wasn't my point, and you know it. My point was that on all previous Windows versions, the user was able to decide when to download and install updates when convenient to them, not when MS decided to disrupt whatever they were doing.
Re: Will this ever end?
30-05-2019 9:01 AM
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@Townman wrote: Edge - well it does not apparently need to be updated every other day!
2funny: So true, Android too. 7 updates this morning, lost count how many this week. I was updating the wife's laptop (W10, doesn't use it much) on Sunday. 3 hours later! Finally finished.
Currently on the desktop (FF) and Plusnet seems to be working fine... big fingers crossed.
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