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Why did my last post disappear ?

Community Veteran
Posts: 5,453
Thanks: 274
Fixes: 4
Registered: 11-08-2007

Why did my last post disappear ?

I've just spent 15 minutes composing a reply to a topic, did a [Preview], then [Post].

The posting seemed to be accepted, and the page refreshed to a previous reply in the same topic.

 

Normally after pressing [Post] the page displayed is usually (annoyingly) the start of the previous reply, even if that reply is now on a previous page.

 

On this occasion, the reply displayed was about half way down the first page (of a three page topic).

 

I wanted to check that nobody else had invisibly replied between the previous last reply in the topic and the response that I had just typed,  so I navigate to the end of the topic, and my reply was missing.

 

I've also gone via my profile to look at my post history, and my reply isn't there.

 

The text is also missing from the  "Autosaved Drafts", so I have lost everything that I typed.

 

So I've just wasted (again) 15 minutes of my time, attempting to contribute to this forum, and now my posts are getting lost.

 

Angry

 

43 REPLIES
rongtw
Seasoned Hero
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Re: Why did my last post disappear ?

Doupt very much if you get a reply from PN till monday

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Community Veteran
Posts: 5,453
Thanks: 274
Fixes: 4
Registered: 11-08-2007

Re: Why did my last post disappear ?

I'm not expecting any sensible reply, as I doubt if Plusnet will have any clue as to what went wrong, and like every other problem we have reported, either they won't do anything about it, or blame Lithium and say the best that can be done is submit a fault report for investigation - which Lithium won't be able to replicate, or blame Mozilla for the wrong sort of web browser.  Resulting in nothing being done AGAIN !.

 

This forum is still in a sorry state (after more than 9 weeks), and progress on putting it right is pathetic.

 

Angry

Plusnet Help Team
Plusnet Help Team
Posts: 4,028
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Registered: 25-03-2015

Re: Why did my last post disappear ?

I'm sure we'll do all we can to investigate.

 

If we're not able to replicate an issue, that does hinder investigations as we're then just looking at something blindly.

 

I don't really think it's fair to say nothing has been done. Lot's of changes have been made to try and fix problems we've experienced, many of which had not even occurred on the staging site during testing.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
Community Veteran
Posts: 5,453
Thanks: 274
Fixes: 4
Registered: 11-08-2007

Re: Why did my last post disappear ?

I'm sure they will investigate, but barely anything has improved in more than NINE WEEKS, and it is immensely frustrating when there has been virtually no progress in ALL that time.

 

If Plusnet was taking this forum seriously, then they would assign somebody to be working on it full time, at least until it was in a usable state, and the number of error reports slowed down.

 

Interestingly, I just tried again to reply to the topic (which THIS thread is about), and EXACTLY the same thing happened !.  I had a reply, I posted it, and the reply isn't there AGAIN !

Fortunately I copied the HTML text into a text editor, before I posted, so at least I don't need to compose the reply again.

 

Can someone else try posting a reply here - Bug Fixes Incoming - 13 May 16,  to see whether that topic is locked, or broken ?

Community Veteran
Posts: 38,239
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Re: Why did my last post disappear ?

https://community.plus.net/t5/Community-Site-Feedback/Bug-Fixes-Incoming-13-May-16/m-p/1341966#M1044...

and I bounced between Rich Text to Preview to HTML and back to Rich Text before posting

Community Veteran
Posts: 5,453
Thanks: 274
Fixes: 4
Registered: 11-08-2007

Re: Why did my last post disappear ?

@Oldjim, Thanks for trying.

 

I did wonder whether the topic was locked, but you have proved it isn't.

 

I think someone is deleting my posts.

I just posted a NEW TOPIC with a copy of the text that I tried to post in the other thread, that posted OK.  I looked at the forum board and it was there.  After a few minutes I looked again, and now it has been deleted.

 

Maybe a coincidence, but this morning, someone had gone through 'TAGS' that I had added mostly to my own posts, to act as personal bookmarks so I can find those posts again (because the search doesn't work properly), but my tag text had been altered to something meaningless. 

So somebody has been interfering.

 

Perhaps I'm not welcome here anymore Cry

Community Veteran
Posts: 38,239
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Registered: 15-06-2007

Re: Why did my last post disappear ?

Paranoid - MOI - no way Shocked

I wonder if the text you were trying to post hit the spam filter

Plusnet Help Team
Plusnet Help Team
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Re: Why did my last post disappear ?


Oldjim wrote:

I wonder if the text you were trying to post hit the spam filter


Looks like this is spot on. There are a couple of posts from Nibiru in Spam Quarantine. Having said this, I just want to state that the feature is automated and has nothing to do with:

Nibiru wrote:
Perhaps I'm not welcome here anymore Cry

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
Community Veteran
Posts: 5,453
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Registered: 11-08-2007

Re: Why did my last post disappear ?

I just looked at my copy of the text, and can't see what would flag as SPAM, other than my usual level of criticism.

 

How do these quarantined messages get taken out of quarantine, and posted as intended ?

 

If I don't know what was classified as SPAM (really I don't know), then how am I supposed to avoid doing it again ?

Superuser
Superuser
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Re: Why did my last post disappear ?

Same happened to me a few week back.
https://community.plus.net/t5/Community-Site-Feedback/Messages-disappeared/m-p/1330562#M9171

Obviously the spam filter, seems to be very over active.

Regards
Mike

Mike
Community Veteran
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Registered: 11-08-2007

Re: Why did my last post disappear ?

If SPAM filtering is an automated process, why isn't it applied as the [Post] button is clicked, rather than afterwards ?.   If SPAM is detected then the [Post] action should be canceled and then stay in the editor, highlighting the offending text so it can be corrected.

 

Doing SPAM filtering in the editor/Post like that would remove the need for a separate quarantine facility, because SPAM would be eliminated at source.

 

Undecided

Moderator
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Re: Why did my last post disappear ?


HarryB wrote:

Oldjim wrote:

I wonder if the text you were trying to post hit the spam filter


Looks like this is spot on.


There were three posts marked as spam. I have released these back to their original threads.

 

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
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Community Veteran
Posts: 5,453
Thanks: 274
Fixes: 4
Registered: 11-08-2007

Re: Why did my last post disappear ?

Thanks

Community Veteran
Posts: 5,453
Thanks: 274
Fixes: 4
Registered: 11-08-2007

Re: Why did my last post disappear ?

Can anyone spot any SPAM ?

 

@Mav, it might be worth deleting the FIRST of the two posts, as they are near duplicate replies. - https://community.plus.net/t5/Community-Site-Feedback/Bug-Fixes-Incoming-13-May-16/m-p/1341924#M1043...