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User name and Avatar behaving badly

Anonymous
Not applicable

User name and Avatar behaving badly

When I use either my user name or avatar up in the top right of the screen I expect to see a menu appear but now hovering over it produces nothing and clicking it takes me directly to my About Mook page!

Is anyone else seeing this?

 

6 REPLIES 6
JonoH
Community Gaffer
Community Gaffer
Posts: 4,319
Thanks: 7,423
Fixes: 153
Registered: ‎29-09-2011

Re: User name and Avatar behaving badly

Do you mean the menu showing? if so can you please (if you haven't already) deleting all cookies, please?Community.png below?

 

 Jono H
 Plusnet Community Manager
Anonymous
Not applicable

Re: User name and Avatar behaving badly

Thanks for the reply @JonoH, that's exactly what I mean, but I pre-empted this and I have already logged in / out since my OP and I still have no menu. In addition to this the 'Insert Photos' button above isn't working either!

OK, I've just logged in / and it's working this time. How odd! So I'm assuming this is cookie related?

MauriceC
Hero
Posts: 4,085
Thanks: 929
Fixes: 17
Registered: ‎10-04-2007

Re: User name and Avatar behaving badly


@Anonymous wrote:

 

Is anyone else seeing this?


Not recently, but it was reported in an earlier post in this thread.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Alex
Community Veteran
Posts: 5,480
Thanks: 914
Fixes: 12
Registered: ‎05-04-2007

Re: User name and Avatar behaving badly

I've just had Kaspersky moan about this thread once I left reading it.

Me being silly did not think to have captured a screenshot before posting this.

Can't be more specific, but it looks like it is client based. The obvious such as browsers and cookies spring to mind.

I can't stay here too much longer as will have to go home soon, but if I can reproduce it and get any more info I'll post back.

Anonymous
Not applicable

Re: User name and Avatar behaving badly

@MauriceC, do you mean another thread?

JonoH
Community Gaffer
Community Gaffer
Posts: 4,319
Thanks: 7,423
Fixes: 153
Registered: ‎29-09-2011

Re: User name and Avatar behaving badly

He does mean another thread, I got the issue fixed however anyone with stored cookies can still see it. I'm glad it's all working okay now.

 Jono H
 Plusnet Community Manager