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Unanswered list takes an age to update

Townman
Superuser
Superuser
Posts: 24,110
Thanks: 10,267
Fixes: 176
Registered: ‎22-08-2007

Unanswered list takes an age to update

‎13-07-2023 9:32 AM

@SeanD 

I've noticed that "unanswered threads" which I have answered remain in the unanswered threads list when returning to that list.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

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dvorak
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Registered: ‎11-01-2008

Re: Unanswered list takes an age to update

‎13-07-2023 9:45 AM

That's a long standing bug in the forum software, only way to clear them is to mark the whole forum as read.
Customer / Moderator
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