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Still Showing I am signed in yet claims I am not :(

TORPC
Grafter
Posts: 5,163
Registered: ‎08-12-2013

Still Showing I am signed in yet claims I am not :(

It has been mentioned before & it is still happening
Here is a screenshot

9 REPLIES 9
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 63
Registered: ‎15-06-2007

Re: Still Showing I am signed in yet claims I am not :(

that is because it hasn't been fixed and from past experience probably won't be
Just to add - your comment is there
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: Still Showing I am signed in yet claims I am not :(

The approval of comments is turned on at the moment, the messaging isn't very clear though. As Jim points out, your comment is there.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
TORPC
Grafter
Posts: 5,163
Registered: ‎08-12-2013

Re: Still Showing I am signed in yet claims I am not :(

Ah!! I see
I was under the impression that as with some (you only see your comment on your end, until checked) the all can see it
In the instance a slight delay then a F5 refresh does the trick Wink
Kelly
Hero
Posts: 5,496
Thanks: 375
Fixes: 9
Registered: ‎04-04-2007

Re: Still Showing I am signed in yet claims I am not :(

It is checked, but they all get approved really quickly.  (unless it's spam Smiley )
Kelly Dorset
Ex-Broadband Service Manager
TORPC
Grafter
Posts: 5,163
Registered: ‎08-12-2013

Re: Still Showing I am signed in yet claims I am not :(

Cheers Kelly
To clarify
Whether or not one is signed / logged in, they must all be checked & approved within 24 hours or sooner
Kelly
Hero
Posts: 5,496
Thanks: 375
Fixes: 9
Registered: ‎04-04-2007

Re: Still Showing I am signed in yet claims I am not :(

There isn't an SLA on it, but I think they all go into checking (unless you have an administration account)
Kelly Dorset
Ex-Broadband Service Manager
TORPC
Grafter
Posts: 5,163
Registered: ‎08-12-2013

Re: Still Showing I am signed in yet claims I am not :(

& I would likely have an administration account under what circumstances ?Huh
I guess that doesn't apply to most them
Kelly
Hero
Posts: 5,496
Thanks: 375
Fixes: 9
Registered: ‎04-04-2007

Re: Still Showing I am signed in yet claims I am not :(

PN staff only Wink
Kelly Dorset
Ex-Broadband Service Manager
TORPC
Grafter
Posts: 5,163
Registered: ‎08-12-2013

Re: Still Showing I am signed in yet claims I am not :(

Now then
That is plain crafty, or strategic Tongue