Site Errors (Slow pages, slow posting, connection reset, uploads failing)

[#1]

AFAIK it's this mentioned in http://community.plus.net/forum/index.php/topic,131161.msg1143609.html#msg1143609 and the turning off of irc.
As Adam's post suggests, no direct affect.
As far as the site issues go, I'm still see the posting stalls, page loading stalls, refresh stalls periodically for no obvious reason and occasional error messages (I've had the odd webmail error message as well btw).
I've disabled all Prefetching in FF just to see if it made any difference and it hasn't. I have one machine with it off and another with it as normal. No difference. As commented before when these issues don't appear things general seem a bit nippier most of the time, but not on a preview of this post which dragged on initially.

[#2]

@21:46
I had again
As usual a standard F5 refresh cleared it

[#3]

Well last night's work doesn't appear to have had any direct effect. Periodically posting is still tardy and page refreshes & previews on occasions have been extremely tardy.
None of this is every time mind. It affects everything when it happens.

[#4]

I wonder why literally zillions of organisations are able to operate forums. Successfully.
Bar one - Plusnet.

[#5]

For one, they are slow to update / upgrade even the forum software, that is @Least 6 Years out of date
Which Kelly was going to get prioritised even though, when I suggested it, it was called into question
But when another member suggested it, it was claimed to be getting prioritised

Quote from: Kelly

Quote from: Kelly I don't believe this is an SMF issue. Quote from: Anotherone Nor do I, in view of the data PN have already been given, so I don't know why you are suggesting it might be TORPC. However, I DO think it would be a good idea to update to the latest version for a whole variety of reasons which you can no doubt discover on the SMF site. Is that such a big job Kelly? Not a huge job, no.  Just needs doing along side the other stuff we've got to do.  I'm working on getting it prioritised.

Thus no more heard, so guessing it will likely not happen within the next 12 months, if at all
I am wondering, how many problems / issues will disappear / be fixed by simply updating the software for the forum ?
After all
Kelly did admit that they were looking in the wrong place

Quote from: Kelly

<snip> Sorry for taking so long over this one.  It seems that we were looking in the wrong place! (but it really did look like a load balancer config problem! )

Thus the questions that remains is
#Kelly
1. how much longer do you need to get the updating of the forum software (Prioritised)
2. After prioritising, How much time do you need to implement the update / upgrade
3. Will the forum software, actually be updated (or is it one of those things that gets mentioned & nought else) ?

[#6]

I predict it will be done the way these things always get done at Plusnet towers: it will keep on being put off while we are being given similar lines to those we've heard already ("I'm working on getting it prioritised" etc). Then one day there will be a massive problem (significant security breach or similar), the forums will be taken off-line and the upgrade will be rushed through in double quick time with consequent mistakes and issues.
It's the Plusnet way.

[#7]

Considering we are told
"The forum is run by the community for the community"
Plusnet are hearing, but not listening & adhering to the community (are they) ?
I am also curious to whether or not the current Plusnet staff, have the correct credentials to fix the known problems / upgrade / update the forum software
Or
Are they having to IE: Google / research for the info ?

[#8]

I suspect you'll find that their networks staff and others have the right credentials, I actually find the way you have phrased your post a bit offensive towards them.

[#9]

You forgot to mention the whole thing crashing jelv.
As regards the ongoing issues, I'm wondering whether any and how many, may be related to which browser people are using, so I thought I start a simple poll. See above on this board Poll: Community Site & Forum Errors/Issues - which Browser are you using?
I thought if that showed any particular pattern we might be able to look at it in more detail.

[#10]

I got this. 

[#11]

Just edited the link, sorry about that, try again.

[#12]

Quote from: Anotherone

I suspect you'll find that their networks staff and others have the right credentials, I actually find the way you have phrased your post a bit offensive towards them.

It is far from offensive
& I see you are leaving others alone to attempt to pick on my post(s) now are you ?
Sorry my bad if the truth hurts those that it hurts
Lets hope you do not escalate & result in you getting banned
When you think that the original coding staff are no longer present Or @the very least, most of them
& the current staff are most likely using up to date standards
& After a clear public admission of looking in the wrong place etc
Not saying PN staff are
However there are some coders / programmers etc that stick to what they know
It makes one wonder if they got the credentials to bring the old code up to today's standards
By wondering does not make one offensive, since it has been admitted by @Kelly They they have been looking in the wrong place (for whatever reason(s) )
Isn't it about time they looked @ bringing the forum software up to date for a multitude of reasons (Including security / known issue(s) / enhancements etc ) ?

Quote from: Anotherone

You forgot to mention the whole thing crashing jelv. As regards the ongoing issues, I'm wondering whether any and how many, may be related to which browser people are using, so I thought I start a simple poll. See above on this board Poll: Community Site & Forum Errors/Issues - which Browser are you using? I thought if that showed any particular pattern we might be able to look at it in more detail.

are you taking into consideration that this forum has been reported to be having it's issue(s) intermittently on
1. Different Browsers
2, Different O/S
3. Different ISP's
etc

[#13]

Yes, and I'm concentrating on Browsers in my current poll.

[#14]

Quote from: TORPC

It is far from offensive & I see you are leaving others alone to attempt to pick on my post(s) now are you ?

Well I don't agree with you, and I'm certainly not "picking on your post(s)" - I think you'd better substantiate that or withdraw your remark.
And give me links to posts in this thread that I should have picked on?

[#15]

Firstly, let's stop dissecting each others posts before things end up getting derailed

Quote from: TORPC

Not saying PN staff are However there are some coders / programmers etc that stick to what they know It makes one wonder if they got the credentials to bring the old code up to today's standards

I don't want to get drawn into the debate (I don't have the time to stay on top of developments if I'm honest), however I'm not entirely sure what's being implied here? What credentials are you talking about? If you mean the admin login for the forum install, then of course we have those credentials. If you're asking whether or not we have the technical aptitude, then again, it's fairly trivial. SMF is open source software and upgrading standalone instances isn't difficult. The problem is the integration we have with the Wordpress installs for Community and the Library. Whilst the forum software is relatively easy to upgrade, it would probably break a load of stuff elsewhere on the site that we would then need to invest development and QA resource towards fixing/testing.
I don't know where this work currently sits on our list of priorities but I'd be surprised to see it done during the coming weeks.