Should PN upgrade to a new forum ??
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- Re: Should PN upgrade to a new forum ??
Should PN upgrade to a new forum ??
18-04-2014 7:04 PM
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Should PlusNet upgrade to a new forum ?
Re: Should PN upgrade to a new forum ??
18-04-2014 7:15 PM
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Archive a lot of old posts - it is 7 years since we had a general archive action and move the archive to a separate server not accessible by posters
This would drastically reduce the size of the forum and the associated database
I haven't had an answer but I believe the effect is being looked into
Re: Should PN upgrade to a new forum ??
18-04-2014 7:33 PM
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however a fresh base wouldn't go a miss
Re: Should PN upgrade to a new forum ??
18-04-2014 7:36 PM
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Re: Should PN upgrade to a new forum ??
18-04-2014 9:44 PM
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As a starter for 10 OldJim's proposal for an archive of many of the old posts now redundant boards and then a tidy-up on the tables should make a big improvement ---- BUT. There be dragons down in them dark tunnels. Not a task to be tackled lightly or in haste.
Longer term a fresh look at the whole back office infrastructure needs to be carried out, but would a User Forum in its current format survive the financial review?
Maurice
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Should PN upgrade to a new forum ??
18-04-2014 10:10 PM
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Re: Should PN upgrade to a new forum ??
19-04-2014 12:07 AM
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Love the forums except for slowness and 'posing with attachment' issues.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Should PN upgrade to a new forum ??
19-04-2014 8:40 AM
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Change consumes resources - money and time - which arguably if available should be spent on other more important matters - eg SSL for email.
If it ain't broken don't try fixing it seems an appropriate maxim here!
All databases need periodic maintenance - table tidying, index restructure etc... - one hopes this is implemented and performed on a regular basis?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Should PN upgrade to a new forum ??
19-04-2014 1:42 PM
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I voted YES though.
Re: Should PN upgrade to a new forum ??
19-04-2014 3:40 PM
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There are latest versions of SMF that are Free even update(s)
There are also other free forum maker(s) available therefore the cost(s) can be kept to a minimum, towards the staff(s) wages
PN already have the server(s)
Research my friends research
We all know that PN are up against it whilst trying to sort the issues, that comes with such an old / modified forum base, with old standard(s) of coding, new browser rendering et al
However, that said
New standard(s) of coding are clearly here
Think of it as a long overdue spring clean
2006 -2014 = 8 years = time for a revamp
Quote Powered by SMF | SMF © 2006-2008, Simple Machines LLC
Re: Should PN upgrade to a new forum ??
19-04-2014 4:09 PM
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Quote from: TORPC Why oh!!! why.... do people think it will cost the earth ..........
There are latest versions of SMF that are Free even update(s)
As I pointed out earlier, it isn't the base cost of the Forum software that takes time (and the implied cost!) it's the integration with the other Plusnet facilies that make the task quite complex - and a real beast to test..
M
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Should PN upgrade to a new forum ??
19-04-2014 4:11 PM
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Plusnet Community Forums | Simple Machines Community Forums | |
Total Members | ||
Most users online ever | ||
Total topics | ||
Total Posts |
Conclusion: there's nothing wrong with the forum software, it will scale it way, way beyond the size of the Plusnet Community forums. The problem is Plusnet's inability to identify and fix the problems with the way they have implemented it and/or the hardware platform it is running on.
If they switched to different software, no doubt they'd make a mess of that too!
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Should PN upgrade to a new forum ??
19-04-2014 4:17 PM
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Why is there so many complaint(s) referring to the various different problems / issue(s) ?? ?? ?
To which the some problems are clearly getting worse ?? ?? ?
Since they have undated their Call Centre, bringing it into the 21st century then surely it makes sense to bring the forum up-to date to cater for future proofing as best as possible
Re: Should PN upgrade to a new forum ??
19-04-2014 4:18 PM
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If this is the case this could be the problem as is shown by the number of times posts with uploaded images hang
I have no idea what the total forum server load is with and without the images but I would imagine that the difference is significant
Re: Should PN upgrade to a new forum ??
19-04-2014 4:23 PM
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