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Registrations not working

chillypenguin
Grafter
Posts: 4,729
Registered: ‎04-04-2007

Registrations not working

A couple of users at the end of this post;
http://portal.plus.net/central/forums/viewtopic.php?t=57787
Have reported that they are unable to register, as their e-mail addresses are bein g rejected.
Chilly
3 REPLIES 3
Kelly
Hero
Posts: 5,496
Thanks: 375
Fixes: 9
Registered: ‎04-04-2007

Re: Registrations not working

Colin will pick up first thing tomorrow.
Shocked
Kelly Dorset
Ex-Broadband Service Manager
Penny
Superuser
Superuser
Posts: 1,161
Thanks: 676
Fixes: 6
Registered: ‎05-04-2007

Re: Registrations not working

Quote from: chillypenguin
A couple of users at the end of this post;
http://portal.plus.net/central/forums/viewtopic.php?t=57787
Have reported that they are unable to register, as their e-mail addresses are bein g rejected.

Don't know if this is a linked factor (?) but the stats page at http://community.plus.net/forum/index.php?action=stats is saying only one new member today (but the figure for number of members on the main forum page seems to have gone up by several hundred over the last 24 hours).
Just mentioning it in case Colin wants to take a look at that as well Smiley
Regards,
Penny.
Penny Rollo * Force 9 from 17/02/98 * PlusNet from 2000 onwards
Project HappyChild - free educational resources for children and teenagers and schools
Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: Registrations not working

The problems in the thread chilly linked to are caused because the customer have already signed up for the site and are trying to reregister, it may be they did it during beta and forgot.
Quote
but the stats page at http://community.plus.net/forum/index.php?action=stats is saying only one new member today

I had a quick word with Colin on this and he thinks it's caused by the new registration process
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.