Registration on new community site not working
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Registration on new community site not working
01-08-2007 3:30 PM
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Can anyone tell me what I am doing wrong?
I've received an email about the new community site (30/7/2007) and it says to go to http://portal.force9.net/my.html?action=community_site and choose my own unique username/password.
The link takes me to the force9 portal login screen which I duly login using my existing credentials. I need to do this to see the Registration screen...
The registration screen asks for a new username and password. I enter a NEW username and select an >8 char password and it then comes back with:
Sorry, your account registration failed - Email Address In Use
How can this be true, I've not provided an email and it hasn't asked me for one.
I am using the latest version of FireFox.
Cheers,
Chris.
Re: Registration on new community site not working
01-08-2007 3:34 PM
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We didn't remove people already registered from the mailshot. Our bad!
Ex-Broadband Service Manager
Re: Registration on new community site not working
01-08-2007 3:38 PM
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You seem to be posting as a registered member of the community site so I would fully expect your username to be in use!
Re: Registration on new community site not working
06-08-2007 6:07 PM
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Ex-Broadband Service Manager
Re: Registration on new community site not working
15-11-2007 4:37 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Registration on new community site not working
07-01-2014 2:50 PM
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The bug highlighted above still seems to be causing difficulties. Today I tried to create a new registration for my mother and was requested to log in to the PN Member Centre. Having done that I was directed back to the Community site registration page and after entering the required usernake and new password details I got the error :-
Sorry, your account registration failed - Email Address In Use
Is there any solution/workaround for this?
Re: Registration on new community site not working
07-01-2014 2:57 PM
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Also I have moved this to the correct board since it has been resurrected
Re: Registration on new community site not working
07-01-2014 3:01 PM
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Ex-Broadband Service Manager
Re: Registration on new community site not working
07-01-2014 3:50 PM
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The error message is NOT an error, simply a statement of fact. When I created my mothers PN Member Centre ID I used my email address for simplicity. When I tried to create her Community ID it tried to the email address from the Member Centre ID but of course that one is already in use, by me. All sorted now.
Thanks to you and Oldjim for the prompt responses by the way. It's good to be back
Re: Registration on new community site not working
07-01-2014 5:27 PM
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Ex-Broadband Service Manager
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