Notification feed failure
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Re: Notification feed failure
05-07-2018 3:51 PM
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@jaread83 wrote:
@jab1 wrote:
@jaread83 I am getting random notifications - you and @ITWorks replied to this topic since I last looked, and I only received notification of his post - nothing for yours.
Added picture.
I looked at your image @jab1 and I don't see anything wrong here. ITWorks is the last person to reply when you saw the notification so he becomes the named person.. previous commenters are just counted and presented as a number. See my comment above.
OK, @jaread83 - I take your point about my post above, but there have been several since - not received ANY notification about those, either by pop-up or the feed.
Re: Notification feed failure
05-07-2018 4:29 PM
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I’m going to start a new test topic and tag all of you as above. Can each of you please post in it what notifications you receive. I want to test my theory that we are only seeing the first notice arising on a topic after we subscribe to it.
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Re: Notification feed failure
05-07-2018 4:37 PM
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@jaread83, I've had 3 notifications today (one of which was a mention in a post that one of the other notifications was about). Looking at my unread topics I think I should currently have another 4 notifications. There are more from earlier on though I'd say I'm missing as well.
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Re: Notification feed failure
05-07-2018 4:46 PM
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Re: Notification feed failure
05-07-2018 4:47 PM - edited 05-07-2018 4:51 PM
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Re: Notification feed failure
05-07-2018 5:06 PM - edited 05-07-2018 5:11 PM
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I am going to email Lithium support and ask them to investigate. Missing notifications of subscribed topics can be a bit of a problem for our active users that are here a lot and I want to get this looked into.
Edit: Lithium support have been emailed and I have received an email back confirming that they have received it. I shall wait for their reply.
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Re: Notification feed failure
05-07-2018 5:12 PM
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@jaread83Thanks, Jack - it's still happening, I have had no notification of this post, or any after Kevins' original post in his 'test' thread.
Re: Notification feed failure
05-07-2018 5:25 PM
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Re: Notification feed failure
05-07-2018 5:45 PM
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@Townman wrote:
@jab1 @JayG@ @mauircec @ITWorks @jaread83 @Gandalf
I’m going to start a new test topic and tag all of you as above. Can each of you please post in it what notifications you receive. I want to test my theory that we are only seeing the first notice arising on a topic after we subscribe to it.
@I just got the @mention notification.
Notification on the SU boards appear to work, but like @jab1 I've not seen any 'pop-ups' today. Weird.
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Re: Notification feed failure
05-07-2018 5:57 PM
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I got a 'reply' and a 'mention' notification for @MauriceC's post above - but no pop-up.
Re: Notification feed failure
05-07-2018 6:00 PM
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And I received just an @mention notification to @jab1 reply. No pop up.
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Re: Notification feed failure
05-07-2018 6:05 PM
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@JayG wrote:
Just received a notification for the following topic as per the spec @jaread83 has just described (i.e. as normal)
There must be something buried within this current topic (and others which are malfunctioning) which is different from the above.
New theory required!
Latest notifications attached as per @Townman@'s request (something odd happened whilst posting - after typing '@', @Townman was not included on the drop-down list of members involved in the conversation even though he presumably should have been.)
Re: Notification feed failure
05-07-2018 6:20 PM
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Re: Notification feed failure
05-07-2018 6:41 PM
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@MauriceC wrote:
I also normally get a number of notifications overnight, but this morning only one? This thread?
Off to check if anything got missed or it just being a 'poor news' day.
OK Got to hold my hands up and report an error in one of my other response...
Reported that things appeared to be OK over in the 'hidden' SU boards. Sadly this is not true! Several active threads that I follow closely have not generated any notifications - one thread has had 5 or 6 responses during the day.
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Re: Notification feed failure
05-07-2018 6:49 PM
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