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No thread subsctiptions shown but still receiving email spam

Gus
Aspiring Pro
Posts: 3,236
Thanks: 26
Fixes: 3
Registered: ‎31-07-2007

No thread subsctiptions shown but still receiving email spam

My inbox is getting notification spam when 1/ email notification is turned Off 2/ no threads are subscribed
FTTP 500 regrade from Tues 28th November
8 REPLIES 8
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: No thread subsctiptions shown but still receiving email spam

Did you remember to do the following -

>Settings >Subscriptions & Bookmarks >Notification Settings -

Uncheck Automatically subscribe me to all topics or reviews I participate in  Then further down the page, select Never in all the relevant boxes, then click Save at the bottom of the page.

>My Settings >Subscriptions & Bookmarks >My Subscriptions - Delete all (on all pages)

Does that help?

 

MauriceC
Resting Legend
Posts: 4,085
Thanks: 929
Fixes: 17
Registered: ‎10-04-2007

Re: No thread subsctiptions shown but still receiving email spam

I've just been down this route for similar reasons.

Possibly another entry for the Revised and Extended FAQ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: No thread subsctiptions shown but still receiving email spam

Extended FAQ... there's an FAQ Crazy3 oh so there is Laugh

Gus
Aspiring Pro
Posts: 3,236
Thanks: 26
Fixes: 3
Registered: ‎31-07-2007

Re: No thread subsctiptions shown but still receiving email spam

Now see what is happening, its the second account that was made when I used my normal default email address when doing a pw reset, which I can no longer login to it even though i changed the login name. So will have to wait for Chris to delete it
FTTP 500 regrade from Tues 28th November
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: No thread subsctiptions shown but still receiving email spam

Can't you log in to the 2nd account and change the settings in the meantime?

Gus
Aspiring Pro
Posts: 3,236
Thanks: 26
Fixes: 3
Registered: ‎31-07-2007

Re: No thread subsctiptions shown but still receiving email spam

Nope I can't login in to it any more as i changed the login name of the second account and changed my current email address linked to my real forum account here to my normal email so cant force a pw reset on it. So can someone with enough access remove the email notifications and subscriptions on "notGus", or better yet delete it.
FTTP 500 regrade from Tues 28th November
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: No thread subsctiptions shown but still receiving email spam

It sounds like one for @HarryB to have a look at.

HarryB
Plusnet Help Team
Plusnet Help Team
Posts: 5,199
Thanks: 1,466
Fixes: 256
Registered: ‎25-03-2015

Re: No thread subsctiptions shown but still receiving email spam

I've removed the email notifications from notGus for you and selected 'Do not email me'

We don't want to delete it just yet as we want to use it as an example of one of the duplicate users migrated over (The accounts that got duplicated and added a 1 to the name)

Hope this helps.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet