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New community forum feedback

FIXED
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Aspiring Champion
Posts: 2,614
Thanks: 500
Fixes: 5
Registered: ‎13-07-2012

Re: New community forum feedback

id like black text too !!!

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Grafter
Posts: 74
Thanks: 6
Registered: ‎30-07-2007

Re: New community forum feedback

Lots of white space. Not very efficient and lots of scrolling. Brave new world I suppose.

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Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 504
Fixes: 1
Registered: ‎11-05-2015

Re: New community forum feedback

Hey Kevin

There's definitely some differences in design to accommodate the responsive design - we've tried to find a happy medium to deliver a good experience on all devices regardless of screen size.

I'll check RE line break too.

And we can add that to our list to review - assume you're referring to https://community.plus.net/t5/Forum/ct-p/Forum and only viewing the first post of the new topic rather than last post in it?

 

Liam

 

Aspiring Champion
Posts: 2,614
Thanks: 500
Fixes: 5
Registered: ‎13-07-2012

Re: New community forum feedback

you done a good job no doubt about it but the text for me needs to be a little darker

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Community Gaffer
Community Gaffer
Posts: 5,413
Thanks: 746
Fixes: 8
Registered: ‎04-04-2007

Re: New community forum feedback

I find the grey too light as well and it's straining my eyes. Black on white for improved readability please. Smiley

Kelly Dorset
Broadband Service Manager
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Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 504
Fixes: 1
Registered: ‎11-05-2015

Re: New community forum feedback

@Kevin

A little tip to start with - the useful links below can point you to a full list of unread topics (which will take you to the first post) and also all posts (which because they're in chronological order will always show the latest at the top).

https://community.plus.net/t5/forums/unreadpostspage/tab/message

 

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Seasoned Hero
Posts: 6,973
Thanks: 1,538
Fixes: 12
Registered: ‎01-12-2010

Re: New community forum feedback

Yes i agree colour scheme looks Odd , could do better Evil

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Aspiring Hero
Posts: 2,847
Thanks: 847
Fixes: 82
Registered: ‎21-09-2009

Re: New community forum feedback

Am I missing the obvious, but the old forum had a button on each thread  to take you to the "FIRST UNREAD POST" on that thread. I cannot seem to find anything similar here. 

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Community Gaffer
Community Gaffer
Posts: 5,145
Thanks: 1,390
Fixes: 248
Registered: ‎25-03-2015

Re: New community forum feedback

In unread posts, if you click the number under 'new' it should take you to the first unread post.

First unread.PNG

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Infrastructure Operations Professional
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Legend
Posts: 17,723
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: New community forum feedback

I view the forums from the 'Unread topics' link and have a link to the new posts, see the image below for where this is (the 8 and 2 are links)

 

new_posts.PNG

If this post resolved your issue please click the 'This fixed my problem' button

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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Aspiring Pro
Posts: 573
Thanks: 54
Fixes: 3
Registered: ‎27-11-2012

Re: New community forum feedback

way too much whitespace - on my 15" laptop I can't even see the first post without scrolling

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Aspiring Champion
Posts: 2,614
Thanks: 500
Fixes: 5
Registered: ‎13-07-2012

Re: New community forum feedback

I feel the forums need to be a little darker i think because atm the grey and white kinda look the same giving you the feeling its all white Smiley

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Aspiring Hero
Posts: 2,847
Thanks: 847
Fixes: 82
Registered: ‎21-09-2009

Re: New community forum feedback

@Chris and @HarryB

 

Oh so under "Unread Topics" and click on the number under the New column. See I knew I'd missed the obvious Smiley 

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Pro
Posts: 1,302
Thanks: 169
Fixes: 1
Registered: ‎04-06-2009

Re: New community forum feedback

First impressions are good - which is unusual for me I don't change. 

 

Good to see it back

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Community Gaffer
Community Gaffer
Posts: 14,152
Thanks: 1,744
Fixes: 135
Registered: ‎04-04-2007

Re: New community forum feedback


@SpendLessTime wrote:

@Chris and @HarryB

 

Oh so under "Unread Topics" and click on the number under the New column. See I knew I'd missed the obvious Smiley 


Alternatively, enable this.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵