cancel
Showing results for 
Search instead for 
Did you mean: 

Missing usernames?

pjmarsh
Superuser
Superuser
Posts: 3,582
Thanks: 1,253
Fixes: 12
Registered: ‎06-04-2007

Missing usernames?

Hi
I've just received a PM from someone, and while reading that I noticed that the senders of 2 other PM's I have are showing as guest status.  The 2 usernames are dave (ie Tommo) and chrisc (ie Chris Cotterill).  Do they have new accounts for some reason and their old ones deleted, or is something not quite right?
Phil

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

3 REPLIES 3
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: Missing usernames?

Very odd, I can still see their accounts on the board so somethings amiss. We'll get it looked at.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
pjmarsh
Superuser
Superuser
Posts: 3,582
Thanks: 1,253
Fixes: 12
Registered: ‎06-04-2007

Re: Missing usernames?

Thanks Chris.  Give me a shout if you need a screen shot.
Phil

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Colin
Grafter
Posts: 1,264
Registered: ‎04-04-2007

Re: Missing usernames?

Phil.
Can you drop me a screenshot? I have a feeling I know what the cause of this was initially, but thought the re-merging process had sorted it...
Cheers