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Missing Posts in 'Problems with Webmail' thread?

FIXED
Anonymous
Not applicable

Missing Posts in 'Problems with Webmail' thread?

I got an email that told me a user had posted to a topic I was subscribed to, but there is no topic to be viewed in the thread! I have a copy of the text posted and the user that sent it but I see nothing in the forum, any thoughts?

4 REPLIES 4
jaread83
Community Gaffer
Community Gaffer
Posts: 3,438
Thanks: 2,337
Fixes: 81
Registered: ‎22-02-2016

Re: Missing Posts in 'Problems with Webmail' thread?

can you PM me the user and an excerpt? I can take a look...

Frontend Web Developer | www.plus.net

If you have an idea to improve the community, create a new topic on our Community Feedback board to start a discussion about your idea.

Anonymous
Not applicable

Re: Missing Posts in 'Problems with Webmail' thread?

Done, but you'll know that Smiley

Browni
Aspiring Hero
Posts: 2,580
Thanks: 978
Fixes: 53
Registered: ‎02-03-2016

Re: Missing Posts in 'Problems with Webmail' thread?

That happened to me yesterday.

The post did appear about 10 minutes later so I assumed it was caught in the spam filter for a short while before being released.

jaread83
Community Gaffer
Community Gaffer
Posts: 3,438
Thanks: 2,337
Fixes: 81
Registered: ‎22-02-2016

Re: Missing Posts in 'Problems with Webmail' thread?

Fix

The user in question has not yet verified their email address so their post will not appear until they click the link in their email to verify their email.

Frontend Web Developer | www.plus.net

If you have an idea to improve the community, create a new topic on our Community Feedback board to start a discussion about your idea.