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MODIFY Post not available Sunday 17th November 2013 early. New posts OK ?

Anonymous
Not applicable

MODIFY Post not available Sunday 17th November 2013 early. New posts OK ?

Tried to modify a previous post ( from Friday ) to add a photo, there is no MODIFY Option, only Quote...
Any of my posts, I can quote, and start a new thread !!
Spoke to Plusnet Tech Team, there is a problem on the forums.
One of their fantastic Techs couldn't MODIFY either...
When the digicare team arrive they will sort out the problem

And of course, the problem would show just after I've been managing my Browsers Caches !!
I tried 3 browsers before I rang Tech on
0800 432 0200

UPDATE:
Strangely enough, I can MODIFY this post !!
Perhaps it's older posts ( pre problem ) that cannot be modified, at the moment


61 REPLIES 61
dvorak
Moderator
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Registered: ‎11-01-2008

Re: MODIFY Post not available Sunday 17th November 2013 early. New posts OK ?

There is no problem with the forums, a 10 hour window to modify posts exists.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Anonymous
Not applicable

Re: MODIFY Post not available Sunday 17th November 2013 early. New posts OK ?

Is that an actual  feature ?
I have always been able to modify posts, mainly due to spelling, for much longer than 10 hours later.
Sometimes days later...
I have seen others do this on a regular basis.


Example, my own spelling amendment ...
Midnight_Caller
Rising Star
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Re: MODIFY Post not available Sunday 17th November 2013 early. New posts OK ?

@dvorak, Before I could Modify a post a Year later, what is going on?
wykehamhouse
Grafter
Posts: 260
Registered: ‎01-02-2013

Re: MODIFY Post not available Sunday 17th November 2013 early. New posts OK ?

Me too!
Anonymous
Not applicable

Re: MODIFY Post not available Sunday 17th November 2013 early. New posts OK ?

Phew........
Others have the same experience.....
When the Techies at Plusnet Towers confirmed the problem overnight, I was reassured.
Now I'm even more reassured.
Thanks
Anonymous
Not applicable

Re: MODIFY Post not available Sunday 17th November 2013 early. New posts OK ?

Quote from: dvorak
There is no problem with the forums, a 10 hour window to modify posts exists.

If such a restriction were in place, that would inevitably lead to even more Bumping, as amendments could not be made to the previous post.
It would be a backwards, and unwelcome step in my view.
picbits
Rising Star
Posts: 3,432
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Registered: ‎18-01-2013

Re: MODIFY Post not available Sunday 17th November 2013 early. New posts OK ?

But surely if you need to modify a 1 year old post, you'd want the people involved in that thread to be notified that there had been an amendment ?
By just editing a post, the thread stays as a one year old post with any changes unread.
Anonymous
Not applicable

Re: MODIFY Post not available Sunday 17th November 2013 early. New posts OK ?

Usually just a minor spelling correction, but noticed, and relevant when that post is quoted in the future (ie present day)
Which is when I notice the original spelling...
Anonymous
Not applicable

Re: MODIFY Post not available Sunday 17th November 2013 early. New posts OK ?

It's all gone very quiet, and NO official response yet, Nor clarification.
As it stands, Bumping has just been legitimised.
Midnight_Caller
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Re: MODIFY Post not available Sunday 17th November 2013 early. New posts OK ?

This is ridiculous, PlusNet get it sorted out or there will be a lot of threads getting bumped.
dvorak
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Re: MODIFY Post not available Sunday 17th November 2013 early. New posts OK ?

If you need to update a thread with legitimate information that is not bumping.
Bumping is not providing anything new to a discussion but with to get your thread back to the top of the unread pile by putting something not relevant in it.
Customer / Moderator
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Anonymous
Not applicable

Re: MODIFY Post not available Sunday 17th November 2013 early. New posts OK ?

I would totally agree with that.
However...
http://community.plus.net/forum/index.php/topic,117342.msg1014848.html#msg1014848
Of course, open to personal interpretation.
dvorak
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Re: MODIFY Post not available Sunday 17th November 2013 early. New posts OK ?

a few of those would have been available to edit within the 10 hour window, also in that case there were no replies and you seemed to be talking to yourself.
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If it fixed it click 'This fixed my problem'
pjmarsh
Superuser
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Registered: ‎06-04-2007

Re: MODIFY Post not available Sunday 17th November 2013 early. New posts OK ?

dvorak, from the number of views on that topic and the comments in the thread complaining that that one had been locked, there was a lot of interest in that thread, it is just that people chose to follow PlusComUKs progress rather than post on it.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.