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Lithium ... Kronhous or wherever they are called this week ... broke the forum AGAIN!

FIXED
mort7890
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Registered: ‎28-06-2007

Cookies on the Plusnet Website

At the bottom of the page are the Cookies but nothing works and you cannot close them

Cookies on the Plusnet website

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dvorak
Moderator
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Re: Cookies on the Plusnet Website


Moderators Note


Threads on same topic merged. 

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
mort7890
Pro
Posts: 526
Thanks: 84
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Registered: ‎28-06-2007

Re: Cookies on the Plusnet Website

I did try a search for Cookies on the Plusnet Website but it seems not to work that is why I started a new topic.

Mook
Champion
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Re: Cookies on the Plusnet Website

@jaread83 @Gandalf For those looking in to the fix for this, this will be a good time to fix this issue too.

samesite.png

https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/Set-Cookie/SameSite

Alex
Community Veteran
Posts: 5,174
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Registered: ‎05-04-2007

Re: Cookies on the Plusnet Website

Well I use a Mac Mini on Safari and I am happy to test, if I can.

I've not noticed any problems, but those silly cookie disclaimers do my head in. So I ignore them as much as possible.

mort7890
Pro
Posts: 526
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Registered: ‎28-06-2007

Re: Lithium ... Kronhous or wherever they are called this week ... broke the forum AGAIN!

Hi @jaread83 

Will they fix this at the same time as I mentioned it around a year ago, I have updated every month since but still reports the same

You've not updated your communication preferences for 6 months

jaread83
Community Gaffer
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Re: Lithium ... Kronhous or wherever they are called this week ... broke the forum AGAIN!

@mort, that is a seperate issues.

As for the cookie banner issue, I have put a fix in to the next release (next week or so). The problem occured because its trying to find a relative path to the cookie banner css (which doesnt exist within community.plus.net) so an absolute path to the files were added.

In the meantime, you can get rid of the banner by visiting the normal plus.net site and adjusting the cookie preferences that way. This should at least stop the banner from trying to render here.

I will update here after release.

Frontend Web Developer | www.plus.net

If you have an idea to improve the community, create a new topic on our Community Feedback board to start a discussion about your idea.

mort7890
Pro
Posts: 526
Thanks: 84
Fixes: 4
Registered: ‎28-06-2007

Re: Lithium ... Kronhous or wherever they are called this week ... broke the forum AGAIN!

@jaread83  Another issue is the Christmas Competition 2019 which according to my account is still open awaiting support team response

mort7890
Pro
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Re: Lithium ... Kronhous or wherever they are called this week ... broke the forum AGAIN!

@jaread83 Might as well fix all at the same time

Townman
Superuser
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Re: Lithium ... Kronhous or wherever they are called this week ... broke the forum AGAIN!

@jaread83 

This issue now seems to be fixed (already) thank you.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Gandalf
Plusnet Help Team
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Re: Lithium ... Kronhous or wherever they are called this week ... broke the forum AGAIN!


@mort7890 wrote:

@jaread83  Another issue is the Christmas Competition 2019 which according to my account is still open awaiting support team response


This would be an entirely different issue, it'd be an open ticket that was generated on the back of a competition being submitted via your account and that ticket was just never closed. If you can drop me a PM next Wednesday when I'm back on shift I'll be happy to close this for you. Smiley It wouldn't affect anything if we were to leave it open or close though.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
jaread83
Community Gaffer
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Re: Lithium ... Kronhous or wherever they are called this week ... broke the forum AGAIN!

Fix
It looks like my fix has been released. There seems to still be an issue with the font so I will need to take a look into that separately. I know whats going on with that and I have a fix in mind.

Frontend Web Developer | www.plus.net

If you have an idea to improve the community, create a new topic on our Community Feedback board to start a discussion about your idea.