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Is this forum no longer handling support questions ?

JonoH
Hero
Posts: 4,346
Thanks: 1,596
Fixes: 157
Registered: ‎29-09-2011

Re: Is this forum no longer handling support questions ?

Hey everyone, this is a bug and the issue has already been raised to our Incident Management Team.

 

I'm really sorry for the inconvenience that this has caused.

 Jono H
 Plusnet Community Manager
RobPN
Seasoned Hero
Posts: 5,146
Thanks: 2,709
Fixes: 13
Registered: ‎17-05-2013

Re: Is this forum no longer handling support questions ?

@tcj1971 

Although the ad is not causing me the same problem as you (i.e. covering a link), it was showing when I logged in.

Using Windows7, Chrome, AdBlock, I noticed that if I right-clicked on it I got the option for AdBlock to do just that, and it simply disappeared.

tcj1971
Rising Star
Posts: 150
Thanks: 18
Registered: ‎14-02-2017

Re: Is this forum no longer handling support questions ?

LOL😆

 

I just played the game and the ad disappeared so I can now click on the link

Alex
Community Veteran
Posts: 5,500
Thanks: 921
Fixes: 13
Registered: ‎05-04-2007

Re: Is this forum no longer handling support questions ?

Maybe it is not a bug, and actually an incentive to play the game?
Intentional? Ahhh .. clever bit of UI programming there PlusNet 🤔

Sorry I am just being sarcastic so will shut up there. Like Lithium and the Feedback tab bug.

Still I notice that Argos and Sky must use the same lovely bit of software PlusNet do. Their sites have the same bug.

Their QA teams must have also taken some training from PlusNet QA's and had some very long lunches down the pub before they signed that off. I'm going on the weak assumption the software had been tested by Lithium and the end users by say a "Testing Team?". Assuming (weak assumption there I know) they exist they must have been down the pub with them too.

You never know the Feedback tab bug may be fixed within my life expectancy and something useful like say the spell checker might be reinstated?

Better go - just looked out at my bedroom window as I have just seen a pig fly past. 🙄