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I'm finding the Forums are slow, again.

Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: I'm finding the Forums are slow, again.

Hi Guys,
Our Network Team have corrected a couple of DNS entries on the boxes which may have caused some occasional timeout errors.  This could well explain the problems! 
We should hopefully see any benefit from these changes from about midnight tonight. (once the changes propagate)
Let us know if the site seems more responsive from tomorrow?
Thanks!
Kelly Dorset
Ex-Broadband Service Manager
kmilburn
Grafter
Posts: 911
Thanks: 6
Registered: ‎30-07-2007

Re: I'm finding the Forums are slow, again.

Sounds promising,  any movement on eliminating the 404's?
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: I'm finding the Forums are slow, again.

I'm less worried about them tbh, but I'll nudge a web designer again.
Kelly Dorset
Ex-Broadband Service Manager
kmilburn
Grafter
Posts: 911
Thanks: 6
Registered: ‎30-07-2007

Re: I'm finding the Forums are slow, again.

While ultimately not causing any problems,  they do account for a significant amount of time it takes the browaser to load the page,  thus impacting on the responsiveness of the site.
If nothing else,  placing blank files in the appropriate locations should (hopefully) allow the caching mechanism to decide the file hasn't changes and not attempt to load it.
As it stands,  the browser is spending more time waiting for files that don't exist than it does dealing with all the files that do!
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: I'm finding the Forums are slow, again.

The browser shouldn't be waiting for 404s.  The webserver should return a 404 immediately, in fact, faster than loading and returning a blank file.
Kelly Dorset
Ex-Broadband Service Manager
kmilburn
Grafter
Posts: 911
Thanks: 6
Registered: ‎30-07-2007

Re: I'm finding the Forums are slow, again.

Firebug seems to disagree.
GET:  https://community.plus.net/forum/Themes/plusnet-brand-refresh/css/print.css?update=040408
Status:  404 Not Found
    125ms connecting
    359ms waiting
    109ms receiving
GET: https://community.plus.net/forum/Themes/plusnet-brand-refresh/css/brandrefresh.css?update=050412
Status:  200 OK
  141ms connecting
    15ms waiting
      0ms receiving
 
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: I'm finding the Forums are slow, again.

I blame mod rewrite  Angry
Kelly Dorset
Ex-Broadband Service Manager
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: I'm finding the Forums are slow, again.

You can blame who you like, just make sure the toe-cap connects  Grin  Grin  Grin
Anonymous
Not applicable

Re: I'm finding the Forums are slow, again.

Monday 17th December before 6am
Forums are exceedingly slow this morning, line speed is normal (high)
dvorak
Moderator
Moderator
Posts: 29,473
Thanks: 6,623
Fixes: 1,482
Registered: ‎11-01-2008

Re: I'm finding the Forums are slow, again.

not seeing any slowness here
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Anonymous
Not applicable

Re: I'm finding the Forums are slow, again.

Quote from: PlusComUK
Monday 17th December before 6am
Forums are exceedingly slow this morning, line speed is normal (high)

It became much better after 6am.
5:30am to 6am was extremely slow, with reading Forums, checking unread posts, and trying a few Forum searches, not all at the same time.
cjcshadowsan
Grafter
Posts: 42
Registered: ‎10-11-2011

Re: I'm finding the Forums are slow, again.

There was a load balancing issue this morning that would have affected speeds from around 5:20 to 6:15.
All up and working again now.
Anonymous
Not applicable

Re: I'm finding the Forums are slow, again.

Thanks Chris,
Phew, I'm not going mad then !

Cue.... comments !
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: I'm finding the Forums are slow, again.

What would you like me to say  Tongue Today, I wasn't awake at that time  Wink
dvorak
Moderator
Moderator
Posts: 29,473
Thanks: 6,623
Fixes: 1,482
Registered: ‎11-01-2008

Re: I'm finding the Forums are slow, again.

I was... but the cricket was taking my time up Wink
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'