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How to send Private Messages

FIXED
Mike90
Interested
Posts: 2
Registered: ‎10-08-2021

How to send Private Messages

When trying to send a PM to staff I just get error message saying
"Oops
You do not have sufficient privileges for this resource or its parent to perform this action.
Click your browser's Back button to continue."

Any ideas how to fix this?

Thanks in advance, Mike

7 REPLIES 7
agedgopher
All Star
Posts: 466
Thanks: 299
Fixes: 15
Registered: ‎02-12-2016

Re: How to send Private Messages

Fix

@Mike90 

You have to have made at least 1 post before you can use the personal messages.

You will now be able to do it.

Click on the name of the staff member and a new page will open with the personal message option on the right hand side of the screen.

Good luck.

pieterv
Dabbler
Posts: 14
Thanks: 6
Registered: ‎25-04-2022

Re: How to send Private Messages

Doesn't seem to work for me. I have made several posts but no PM option.

Plofty01
Hooked
Posts: 5
Thanks: 1
Registered: ‎24-06-2022

Re: How to send Private Messages

It's not worked for me either as of yet.  I'll keep checking for the option though.

jab1
Aspiring Legend
Posts: 11,201
Thanks: 3,680
Fixes: 136
Registered: ‎24-02-2012

Re: How to send Private Messages

@pieterv Who are you trying to PM - your post count is way above the security threshold?

@Plofty01 With four posts on the forum, you too should now be able to send PM's

John
Plofty01
Hooked
Posts: 5
Thanks: 1
Registered: ‎24-06-2022

Re: How to send Private Messages

Hi John,

I can now send PM's.

Thanks.

Townman
Superuser
Superuser
Posts: 19,692
Thanks: 8,032
Fixes: 94
Registered: ‎22-08-2007

Re: How to send Private Messages

@jab1 

I believe that you also need to have verified your email address.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
Aspiring Legend
Posts: 11,201
Thanks: 3,680
Fixes: 136
Registered: ‎24-02-2012

Re: How to send Private Messages

@Townman Forgot that bit - it's nearly 10 years since I started here. 😉

John