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Forums slow to load.

jaread83
Hero
Posts: 3,438
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Registered: ‎22-02-2016

Re: Forums slow to load.

As an aside, the windows tracert command is formatted a lot better than the Mac OS version.

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Oldjim
Resting Legend
Posts: 38,460
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Registered: ‎15-06-2007

Re: Forums slow to load.

This may help - from Firebug

2016-09-15_144111.jpg

You can see where the delay is

jaread83
Hero
Posts: 3,438
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Registered: ‎22-02-2016

Re: Forums slow to load.

Thanks for the input everyone.

With the data provided, Lithium are unable to see any issues with the connection to the forums.

There is one other thing we can try though and I would appreciate the input if you have a spare few minutes to give it a try. We want to rule out any kind of browser fault so could you try using the community by putting your browser into safe mode (turns all addons off) and use a private/incognito browser session and see if that makes a difference. If it is noticeably faster or the same, please let me know here. If your browser has developer tools built in, a screenshot of the network tab would be very useful too (like what Jim did).

Thanks

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SpendLessTime
Hero
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Registered: ‎21-09-2009

Re: Forums slow to load.

Click on Unread Topic button, speed same as with addons and non incognito mode.

Using Chrome latest stable version.

slowtopic.PNG

 

Ex - Plusnet Customer (2009 - 2023) now with BT
Oldjim
Resting Legend
Posts: 38,460
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Registered: ‎15-06-2007

Re: Forums slow to load.

Firefox using Firebug and multiple tries moving between a post and Unread Topics the common delay factor is as shown below

 

2016-09-15_222007.jpg

rongtw
Seasoned Hero
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Re: Forums slow to load.

Lithium are unable to see any issues with the connection to the forums.  ?Huh

Jim,s post shows a obvious slow down , i can see it why cant lithium Shocked

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Oldjim
Resting Legend
Posts: 38,460
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Registered: ‎15-06-2007

Re: Forums slow to load.

this morning just moving between unread topics pages

2016-09-16_100623.jpg

Oldjim
Resting Legend
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Re: Forums slow to load.

here are a couple more - this time moving between pages on unread posts

this should be enough for Lithium to find the problem

2016-09-16_134224.jpg2016-09-16_134303.jpg

jaread83
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Re: Forums slow to load.

Thank you everyone for your input.

Lithium have found an issue with the platform and have made some changes that will hopefully alleviate this issue. Can you let me know if you have had any improvements at all in the speed of the community loading?

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Oldjim
Resting Legend
Posts: 38,460
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Registered: ‎15-06-2007

Re: Forums slow to load.

Get 466?auth is still a bit slow although not as bad as it was

Is this a concern

2016-09-19_152119.jpg

When posting this the image was slow to upload and when clicking on post this was the result2016-09-19_152407.jpg

2016-09-19_152637.jpg

MauriceC
Resting Legend
Posts: 4,085
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Registered: ‎10-04-2007

Re: Forums slow to load.

Not looking too clever @Oldjim @jaread83.  Still quite sluggish and those repeated 500 Server errors must be a concern.

 

 

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billnotben
Community Veteran
Posts: 7,704
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Registered: ‎23-09-2010

Re: Forums slow to load.

Can't say I notice any difference.

jab1
Legend
Posts: 19,269
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Registered: ‎24-02-2012

Re: Forums slow to load.

As the OP, I suppose I ought to follow up Embarrassed. Forums seemed to speed up a little over the weekend, but today they seen to have slowed down again.

MOST of the noticeable slowness is accompanied by a 'connecting' message in the forum tab.

John
SpendLessTime
Hero
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Re: Forums slow to load.

No, still slow I'm afraid.

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rongtw
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Re: Forums slow to load.

same here Undecided

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .