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Forum threw its toys out of the pram!

FIXED
Townman
Superuser
Superuser
Posts: 23,039
Thanks: 9,623
Fixes: 160
Registered: ‎22-08-2007

Re: Forum threw its toys out of the pram!

UPDATE: This is a permissions issue...

  1. Accessing the topic from the forum board list using the title link gives
    An Unexpected Error has occurred. 
    Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 3A7D8C62.
    Click your browser's Back button to continue. 
  2.  (Now) the topic runs over two pages clicking the page 1 link gives the same error
  3. Clicking page 2 DISPLAYS page two of the topic
  4. Clicking page 1 from the top / bottom bread crumbs gives the same error

Somewhere along my pre-documenting this poking around, I saw an error message of the ilk that I do not have permission to view the parent of this item - right now I cannot reproduce it.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

dvorak
Moderator
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Registered: ‎11-01-2008

Re: Forum threw its toys out of the pram!

I did move it around a bit to see if that helped - it could have been caught up in that
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dvorak
Moderator
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Posts: 29,502
Thanks: 6,627
Fixes: 1,483
Registered: ‎11-01-2008

Re: Forum threw its toys out of the pram!

Fix

Think I know what the problem is, trying to see if I can fix it.

 

EDIT: Now fixed.

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Townman
Superuser
Superuser
Posts: 23,039
Thanks: 9,623
Fixes: 160
Registered: ‎22-08-2007

Re: Forum threw its toys out of the pram!

Fixed - thank you.

What magic did you apply?

If this was some odd permission issue, then can someone please have Lithium determine why the forum did not gracefully manage the condition?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

dvorak
Moderator
Moderator
Posts: 29,502
Thanks: 6,627
Fixes: 1,483
Registered: ‎11-01-2008

Re: Forum threw its toys out of the pram!

It was odd.. the OP had marked the thread as fixed but that message ended up in the spam filter.
That's what caused the issue, releasing it (and the other 6 identical messages) resolved the error.
Accounts with permissions to view the spam filter weren't adversely impacted.

I only twigged because I could see it was marked as fixed but not the fix itself.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'