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Forum emails taking an age...

Moderator
Moderator
Posts: 18,580
Thanks: 1,855
Fixes: 234
Registered: 11-01-2008

Forum emails taking an age...

Seems the forum emails are on a go slow, taking a couple of hours to come through at the moment.

Anyone else noticed this?

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

30 REPLIES
owen2302
Newbie
Posts: 1
Registered: 22-11-2016

Re: Forum emails taking an age...

Registration confirmation email was so slow I had shut down the computer and got it on my phone as I was going to bed. Not quite uselessly slow thanks to having a smartphone.
Browni
Aspiring Hero
Posts: 2,267
Thanks: 771
Fixes: 45
Registered: 02-03-2016

Re: Forum emails taking an age...

I've noticed it too.

Last email I received at 22:40 was for a post made at 20:24.

I must have been really bad in a previous life as this was my 3rd ISP in a row that used lithium.
Now you're stuck with me because my new ISP doesn't run a forum Cheesy
Superuser
Superuser
Posts: 9,670
Thanks: 1,071
Fixes: 59
Registered: 06-04-2007

Re: Forum emails taking an age...

Notification of a post made 22/11/2016 21:09 arrived in 15 minutes. Then one (for a different topic) at 21:18 took 3 hours 7 minutes.

The delay is at handover from Lithium to Plusnet avasins

Received: from smtp2.lithium.com ([46.19.168.11])
	by avasin05.plus.net with Plusnet Cloudmark Gateway
	id BCRu1u0020F5PRa01CRwkk; Wed, 23 Nov 2016 00:25:56 +0000
Received: from ams1papp11.am.lithium.com (am-lb-VIP-VLAN90.am.lithium.com [10.50.90.6])
	by smtp2.lithium.com (Postfix) with ESMTP id 62BF72EE12
	for <**********>; Tue, 22 Nov 2016 22:18:26 +0100 (CET)
Date: Tue, 22 Nov 2016 22:18:21 +0100 (CET)

The avasins might be the source of the delay since I had a similar one a couple of days ago between ccgi and the avasins.

David
Browni
Aspiring Hero
Posts: 2,267
Thanks: 771
Fixes: 45
Registered: 02-03-2016

Re: Forum emails taking an age...

I don't use Plusnet email...

I must have been really bad in a previous life as this was my 3rd ISP in a row that used lithium.
Now you're stuck with me because my new ISP doesn't run a forum Cheesy
Community Gaffer
Community Gaffer
Posts: 3,273
Thanks: 1,956
Fixes: 73
Registered: 22-02-2016

Re: Forum emails taking an age...

I receive an email whenever a new post or thread is created in the Community Feedback board and I received an email at 22:16 last night. Checking the time of the thread and it was created at 22:16 so I got the email instantly. I use Gmail for this forum as I can filter everything into the 'social' tab.

Is it a problem with the plus.net email or does anyone use normal email services like outlook/hotmail or gmail as well and receive delayed emails?

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If you have an idea to improve the community, create a new topic on our Community Feedback board to start a discussion about your idea.

Moderator
Moderator
Posts: 18,580
Thanks: 1,855
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Registered: 11-01-2008

Re: Forum emails taking an age...

I use gmail and the emails about responses to this thread took about 5 hours last night.

@jaread83 your response was emailed within minutes.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Community Gaffer
Community Gaffer
Posts: 3,273
Thanks: 1,956
Fixes: 73
Registered: 22-02-2016

Re: Forum emails taking an age...

Not sure what happened then to be honest. I have never had emails be delayed (or at least noticed it). It might be that the servers were under some strain last night or the community was going through its scheduled weekly maintenance (which is every Tuesday and is automated).

Frontend Web Developer | www.plus.net

If you have an idea to improve the community, create a new topic on our Community Feedback board to start a discussion about your idea.

Community Veteran
Posts: 5,338
Thanks: 1,374
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Registered: 16-10-2014

Re: Forum emails taking an age...

Using my own email server I got my last mention notification instantly, but what do @jaread83 and @dvorak get.

Moderator
Moderator
Posts: 18,580
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Registered: 11-01-2008

Re: Forum emails taking an age...

Nothing as yet..

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Community Veteran
Posts: 5,338
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Registered: 16-10-2014

Re: Forum emails taking an age...

@dvorak - Kind of defeats the purpose of the whole thing I guess. Says @Mook (11:15)

Community Veteran
Posts: 5,338
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Registered: 16-10-2014

Re: Forum emails taking an age...

Again instant for me.

Moderator
Moderator
Posts: 18,580
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Registered: 11-01-2008

Re: Forum emails taking an age...

I've just got Spraxyts reply via email..

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Community Gaffer
Community Gaffer
Posts: 3,273
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Registered: 22-02-2016

Re: Forum emails taking an age...

Weirdly, the last email I have received from this thread was from Spraxyt. Haven't received any since then.

I have emailed Lithium to look into this.

Frontend Web Developer | www.plus.net

If you have an idea to improve the community, create a new topic on our Community Feedback board to start a discussion about your idea.

Community Veteran
Posts: 5,338
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Fixes: 32
Registered: 16-10-2014

Re: Forum emails taking an age...

@jaread83 - Could this issue be related to or the same as this one?