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Forum email notifications not working/delayed

Browni
Seasoned Champion
Posts: 1,520
Thanks: 430
Fixes: 35
Registered: 02-03-2016

Forum email notifications not working/delayed

The last forum email notification I received was yesterday at 11:04am for a post made on Monday at 3:10pm. Oops!

This is nothing to do with the ongoing issues with Plusnet email as I use a different email provider (1and1.)

I must have been really bad in a previous life. This is my 3rd ISP in a row that uses lithium.
4 REPLIES
Community Gaffer
Community Gaffer
Posts: 2,853
Thanks: 1,528
Fixes: 62
Registered: 22-02-2016

Re: Forum email notifications not working/delayed

This has happened before and it seemed to be a surge in traffic on Lithiums servers at the time.

Last email I received from the forums was 2 mins ago (this thread being created). It has happened before though and was reported and after 24 hours it was back to normal. But this was resolved by riding it out.

It hasn't affected me yet though. Is anyone else seeing the same issue too?

Frontend Web Developer | www.plus.net

If you have an idea to improve the community, create a new topic on our Community Feedback board to start a discussion about your idea.

Browni
Seasoned Champion
Posts: 1,520
Thanks: 430
Fixes: 35
Registered: 02-03-2016

Re: Forum email notifications not working/delayed

I've seen delays before but never this long so I thought it worth mentioning.

I haven't received notification of your post above @jaread83 yet.

Here's the sanitised headers for the last email received

Received: from smtp2.lithium.com ([46.19.168.11]) by mx.kundenserver.de
 (mxeue106 [217.72.192.67]) with ESMTP (Nemesis) id 0LqHeS-1bv4nq1eOe-00dpG8
 for <xxxxxxxxx>; Tue, 31 Jan 2017 12:03:54 +0100
Received: from ams1papp11.am.lithium.com (am-lb-VIP-VLAN90.am.lithium.com [10.50.90.6])
	by smtp2.lithium.com (Postfix) with ESMTP id 8C035101067
	for <xxxxxxx>; Mon, 30 Jan 2017 16:06:28 +0100 (CET)
From: "Plusnet Community Mailer" <community@plus.net>
To: <xxxxxxxxx>
Subject: Re: The Aircraft Quiz - Community Subscription Update
Date: Mon, 30 Jan 2017 15:06:27 -0000
Message-ID: <417380756.5670.1485788788574.JavaMail.lithium@ams1papp11.am.lithium.com>
MIME-Version: 1.0
Content-Type: multipart/alternative;
	boundary="----=_NextPart_000_003E_01D27BB1.BA7281A0"
I must have been really bad in a previous life. This is my 3rd ISP in a row that uses lithium.
Browni
Seasoned Champion
Posts: 1,520
Thanks: 430
Fixes: 35
Registered: 02-03-2016

Re: Forum email notifications not working/delayed

Still playing silly [-Censored-]s

Received: from smtp2.lithium.com ([46.19.168.11]) by mx.kundenserver.de
 (mxeue003 [212.227.15.41]) with ESMTP (Nemesis) id 0LnRt4-1bxIk81Jgk-00hhsW
 for <xxxxxxxx>; Sun, 05 Feb 2017 21:17:22 +0100
Received: from ams1papp04.am.lithium.com (am-lb-VIP-VLAN90.am.lithium.com [10.50.90.6])
	by smtp2.lithium.com (Postfix) with ESMTP id 6861820580
	for <xxxxxxxxxxxx>; Sun,  5 Feb 2017 00:07:25 +0100 (CET)
From: "Plusnet Community Mailer" <community@plus.net>
To: xxxxxxxxxxxxxxxx
Subject: Re: No broadband usage being reported - Community Subscription Update
Date: Sat, 4 Feb 2017 23:07:24 -0000
Message-ID: <1757156953.14631.1486249645429.JavaMail.lithium@ams1papp04.am.lithium.com>
MIME-Version: 1.0
Content-Type: multipart/alternative;
	boundary="----=_NextPart_000_0111_01D27FEC.E2957220"
X-Mailer: Microsoft Outlook 16.0
X-UI-Filterresults: notjunk:1;V01:K0:etv1x5HWLH0=:2qA0BMBT7napz4KjvY4Bxn71YN
I must have been really bad in a previous life. This is my 3rd ISP in a row that uses lithium.
Community Gaffer
Community Gaffer
Posts: 2,853
Thanks: 1,528
Fixes: 62
Registered: 22-02-2016

Re: Forum email notifications not working/delayed

Hi @Browni,

I have sent an email to Lithium support to ask about whats going on with this and whether or not there are any problems I should know about that would be affecting this service.

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If you have an idea to improve the community, create a new topic on our Community Feedback board to start a discussion about your idea.