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Forum bug: Uread posts remain unread after reading

Townman
Superuser
Superuser
Posts: 19,278
Thanks: 7,849
Fixes: 91
Registered: ‎22-08-2007

Forum bug: Uread posts remain unread after reading

I am again encountering read posts remaining unread.  This includes posts I have just made**, which IIRC have never before reported as unread.

One which immediately comes to mind is in the SU board asking for a change for the social team privileges in the photos topic.

 

**Edit - Thinking about this, the only time I recall posts which I make which results in them being marked unread are items I post via the act of using the SU escalation function.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

3 REPLIES 3
JonoH
Community Gaffer
Community Gaffer
Posts: 4,078
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Registered: ‎29-09-2011

Re: Forum bug: Uread posts remain unread after reading

Escalate this, let's see what happens.

 Jono H
 Plusnet Community Manager
dvorak
Moderator
Moderator
Posts: 27,869
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Registered: ‎11-01-2008

Re: Forum bug: Uread posts remain unread after reading

I've had this where posts I've split or merged will sometimes not be marked as read until I mark all posts as read.
It's not reproducible and infrequent,
Customer / Moderator
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MauriceC
Hero
Posts: 4,085
Thanks: 929
Fixes: 17
Registered: ‎10-04-2007

Re: Forum bug: Uread posts remain unread after reading

I see it regularly.  Nothing clever - go to board - read an unread post - back to board - still showing the post as unread.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.