cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Database Errors

Moderator
Moderator
Posts: 26,176
Thanks: 1,325
Fixes: 58
Registered: 14-04-2007

Forum Database Errors

Browsing the forum I'm getting the error quoted below a little more frequently than usual.
When I say frequently I mean it occurs most days and usually just once or twice.
Prior to this I could go weeks without an instance.
Quote
Connection Problems
Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later.

Customer and Forum Moderator.

6 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Forum Database Errors

I have seen the same error recently when going straight to the Member Centre via this link http://portal.plus.net/my.html?action=myconnection
Community Veteran
Posts: 5,057
Thanks: 426
Fixes: 16
Registered: 10-06-2010

Re: Forum Database Errors

Quote from: ejs
Of the two IP addresses for community.plus.net, the occasional database error only seems to happen with 212.159.8.110, and not with 212.159.9.110.

Interesting about the member centre, I would have thought the member centre uses a completely different database, although again portal.plus.net has a pair of IP addresses, 212.159.8.2 routed via PTN and 212.159.9.2 routed via PCL. And they appear to be behind the same dodgy load balancers or whatever that result in packets with a source port of 44300 arriving at your router.
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Forum Database Errors

Yeah, we're looking at this and a number of other issues with the Community Site.
We'll let you know when we have more information.
Chris Pettitt
Cloud Environments Engineer
Moderator
Moderator
Posts: 26,176
Thanks: 1,325
Fixes: 58
Registered: 14-04-2007

Re: Forum Database Errors

Thanks for the update Chris.
PS It's still occurring.

Customer and Forum Moderator.

Community Veteran
Posts: 19,100
Thanks: 437
Fixes: 21
Registered: 31-08-2007

Re: Forum Database Errors

Thanks for the update Chris.
But note, I do occasionally see this (not especially frequently) and I connect to 212.159.9.110 all the time.
Superuser
Superuser
Posts: 11,074
Thanks: 2,424
Fixes: 21
Registered: 22-08-2007

Re: Forum Database Errors

Saw it several times prior to 7am today - I doubt the server was that busy then ... unless housekeeping was running?