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Could VoIP either stay on "Home Phone" or get its own button?

HPsauce
Seasoned Pro
Posts: 7,147
Thanks: 240
Fixes: 4
Registered: ‎02-02-2008

Re: Could VoIP either stay on "Home Phone" or get its own button?

@Townman said "Currently VoIP as a technology journey as a consequence of Plusnet’s exit from voice services, is of key concern to many. As a community we could make that easier by having all discussions in a clearly signposted area."

 

I toally agree, we see the same (or very similar) questions being asked again and again and inevitably the same (or very similar) replies from helpful regulars. It's definitely a "hot topic" and PlusNet are doing little if anything to offer any a guidance.

A dedicated section with a  few "sticky" guides/summaries at the start would be most helpful. Questioners could be pointed to a collection of "stock answers" that would probably suffice for most.

MisterW
Superuser
Superuser
Posts: 16,129
Thanks: 6,132
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Registered: ‎30-07-2007

Re: Could VoIP either stay on "Home Phone" or get its own button?

+1 here for a specific Voip board

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Protech
Aspiring Pro
Posts: 196
Thanks: 76
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Registered: ‎26-09-2017

Re: Could VoIP either stay on "Home Phone" or get its own button?

Totally agree with the need for a VOIP board
Could a superuser @MisterW raise this with the business?
You can check out but you can never leave ( easily)
MisterW
Superuser
Superuser
Posts: 16,129
Thanks: 6,132
Fixes: 442
Registered: ‎30-07-2007

Re: Could VoIP either stay on "Home Phone" or get its own button?

The topic of voip and number porting has already been raised with the business. I've added the possibility of a new board into that discussion

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

corringham
Seasoned Champion
Posts: 1,364
Thanks: 688
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Registered: ‎25-09-2015

Re: Could VoIP either stay on "Home Phone" or get its own button?


@jab1 wrote:
This forum is designed to help with PLUSNET services, ...

but is it intended to help Plusnet, or to help Plusnet customers?

Plusnet has no interest in VoIP -> so no need for a forum for it.

Plusnet customers who want to continue a landline phone service do have an interest in VoIP -> so there is a need for a forum for it.

pvmb
Pro
Posts: 713
Thanks: 93
Fixes: 3
Registered: ‎12-02-2014

Re: Could VoIP either stay on "Home Phone" or get its own button?

Home Phone (Landline)
Home Phone (VoIP)

?