cancel
Showing results for 
Search instead for 
Did you mean: 

Widespread Connectivity Issues: 21/07/2014

Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Widespread Connectivity Issues: 21/07/2014

Hi all,
Just a quick heads up to let you know that we're experiencing a high number of calls and Support Tickets due to a large number of customers being affected by severe weather conditions over the weekend.
We're working with our suppliers to identify which areas are affected by this. We're working as quickly as possible to investigate the issue.
In the meantime, please ensure that you carry out the normal own domain checks before raising a Support Query which us as explained here: http://community.plus.net/library/broadband/broadband-faults-guide-i-have-a-fault/
Chris Pettitt
Cloud Environments Engineer