Routing issues (74057) - NEW
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- Routing issues (74057) - NEW
Routing issues (74057) - NEW
08-01-2013 3:24 PM
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These issues may result in problems when browsing to websites or accessing other Internet related services.
Due to this we've taken the decision to put holding pages in place instead of our website.
Our engineers are looking into this as a matter of priority and further updates will be posted when available.
Kind Regards,
Adam Walker
Customer Support
Re: Routing issues (74057) - NEW
08-01-2013 3:27 PM
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Re: Routing issues (74057) - NEW
08-01-2013 3:34 PM
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Whilst we're aware that some customers are still experiencing issues we are seeing the majority able to browse as normal.
Our engineers are still working to resolve this matter and we'll post another update when this issue has been fully resolved.
Holding pages will remain up in place of our website in the meantime
Sorry for any inconvenience
Kind Regards,
Adam Walker
Customer Support
Re: Routing issues (74057) - NEW
08-01-2013 4:50 PM
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Re: Routing issues (74057) - NEW
08-01-2013 4:52 PM
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Edit: and webstats have been an ongoing issue all afternoon.
Re: Routing issues (74057) - NEW
08-01-2013 5:19 PM
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Webstats timing out/aborted.
Re: Routing issues (74057) - NEW
08-01-2013 5:22 PM
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Our engineers are continuing to work on resolving the problems that customers are experiencing when attempting to browse or perform other Internet related activities.
We're unable to provide an ETA for full resolution of this problem but will continue to provide updates as they are available.
Holding pages have now been removed from our website and it's back in service.
Sorry again for any inconvenience.
Kind Regards,
Adam Walker
Customer Support
Re: Routing issues (74057) - NEW
08-01-2013 6:08 PM
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Hope this helps other affected users or the troubleshooting process.
Re: Routing issues (74057) - NEW
08-01-2013 6:18 PM
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Re: Routing issues (74057) - NEW
08-01-2013 6:25 PM
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Re: Routing issues (74057) - NEW
08-01-2013 6:28 PM
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Re: Routing issues (74057) - NEW
08-01-2013 6:29 PM
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Re: Routing issues (74057) - NEW
08-01-2013 6:54 PM
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The advantage of doing it that way is you don't have to reboot your modem/router which for some people especially anywhere near dusk to dawn is a no-no.
Edit: spelling
Re: Routing issues (74057) - NEW
08-01-2013 6:57 PM
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With my Netgear i just change them and with the Technicolor also you just change them via telnet.
A reboot has never been needed
Re: Routing issues (74057) - NEW
08-01-2013 7:09 PM
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