Portal outage 17/07/2012

[#1]

Hi Guys,
Were aware that the website is currently inaccessible and will be for at least the next 15 minutes, we are looking into this and we will be back with an update.
Chris

[#2]

Hi all,
The website is now back up and running now.
Chris

[#3]

No Service Status then, that's where most people will look now!

[#4]

It took out the system they use to post service status changes as well!

[#5]

Quote from: chrispurvey

The website is now back up and running now.

Finally found 50p for the meter?
I've heard it's difficult having a whip-round in Yorkshire

[#6]

Quote from: jelv

It took out the system they use to post service status changes as well!

Obviously. But that's not the point, there should be one there now, stating what happened.

[#7]

Anyone else seen a change in the page title with 'odd' characters (or was it like that before and I just didn't notice)?

Quote

Plusnet �� Home & Business Broadband Internet Access & Phone Services UK

the 'squares' are displaying as question marks in diamonds - see attachment.

[#8]

That looks like a character encoding issue. What's your browser's encoding currently set at?

[#9]

I have no idea what it's set to, recently had to clean install Windows 7 so it should be IE9 default (though being IE it could well default to 'wrong'!).
Can't find anything about encoding from the 'tools' button, will keep looking.
[Edit] Closed and re-opened IE, it's back to normal now.  It appeared to happen as I had a tab open on the main site during the outage and it went odd when I refreshed it once it was back up.  MS: meh!

[#10]

Quote

Obviously. But that's not the point, there should be one there now, stating what happened.

Agreed, we dropped the ball there.
adie:green fixed the quote tags

[#11]

New boy on the block, still learning the ropes I expect