Peak time latency spikes

[#1]

Quote from: mike0381

Thanks for your responses.  Could you tell me how to access the BT speed test which tells you the IP profile?  The new one I'm using doesn't include that info.

http://www.speedtest.btwholesale.com/
After the first test completes click Further Diagnostics at the bottom

[#2]

Quote from: purleigh

20CN  CHANGED TO  'pcl-ag01' Speed isn't good, but ping OK. Next ?

I'm on that gaateway but on Fibre and both speed and pink OK

[#3]

@ rookey After many many years of painfully slow ADSL (1-2 meg), I got onto the PN FTTP trial and my speeds increased x80 overnight So am happy to do my bit to help! (Also they are the first ISP I've ever dealt with where you can actually talk to people who understand issues, rather than just reading things off a monitor!)
@ mike0381 try here http://speedtest.btwholesale.com/ then click on Further Diagnostics

[#4]

I give up !!!!!!! Looks like Im going to have to get a job working nights as this is beyond a joke now.!!!!!!!!

[#5]

Well thanks for that guys.
The BT speed tester shows my IP profile is 3mb!!!!  I've not had problems with my line for weeks now, and I can see no reason why my profile was lowered.
Any thoughts?

[#6]

It sound's like you may you've a fault mike0381, I'll get your line checked over.

[#7]

On 20CN it just takes one very brief connection at a low speed to mess things up for days!
Leave it connected and if the IP Profile hasn't gone back to normal tomorrow post and ask for a SNR reset.

[#8]

EnglishRick: You got yourself onto a PCL gateway yet?

[#9]

Quote from: Kelly

EnglishRick: You got yourself onto a PCL gateway yet?

Yep on pcl-ag04..My normal sppedtests are high 60's low 70's.

[#10]

1. Best Effort Test:  -provides background information.
Download Speed
25.47 Mbps
 
0 Mbps 74.02 Mbps
Max Achievable Speed
Download speedachieved during the test was - 25.47 Mbps
For your connection, the acceptable range of speedsis 16 Mbps-74.02 Mbps .
Additional Information:
IP Profile for your line is - 74.02 Mbps
2. Upstream Test:  -provides background information.
Upload Speed
12.28 Mbps
 
0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 12.28Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps

[#11]

Englishrick:  I know yiour speeds are slow, but how is it performing?  Is anything laggy?  Iplayer work ok?

[#12]

Gateway pcl-ag02 tonight
Connection and ping both steady at recent off peak times thanks to the wife for testing while I'm at work

[#13]

Quote from: Kelly

Englishrick:  I know yiour speeds are slow, but how is it performing?   Is anything laggy?  Iplayer work ok?

Web pages are a little stuttery, speedtest was a bit laggy a couple of times. Just tried Iplayer, it was a bit blocky but maybe that was the tv episode..

[#14]

First time since the 23rd Feb I've managed to get through from 8-9pm with no problems
Gateway plc-ag01

Speed down/up OK
Ping OK
Iplayer OK




All good atm

[#15]

Quote from: englishrick

Quote from: Kelly Englishrick:  I know yiour speeds are slow, but how is it performing?   Is anything laggy?  Iplayer work ok? Web pages are a little stuttery, speedtest was a bit laggy a couple of times. Just tried Iplayer, it was a bit blocky but maybe that was the tv episode..

Hmm.  not good.
Your line looks fine.  Can you hop gateway again and try to stick on PCL?