Peak time latency spikes

[#1]

Hi Andy, the PN Guys on here reckon it could be an oversubscribed exchange I am on as others from my exchange have reported speed loss as well..but they wont know till monday..I will open up the ping thing on my router(asus) and get one set up..

[#2]

Quote from: purleigh

@'Bjn'  -  I think 'AndyH' meant which telephone exchange are you connected to ?

Ops sorry was not at my best this morning. My exchange is Ashington Northumberland BT Code NEAT
see attached exchange check from PN tools
Exchange Status Checker
Results: Ashington
Code: NEAT
County: Northumberland
Enabled: 30 Sep 2000
Market: 3
Virtual paths: Green
There are currently no known capacity problems on your exchange. There may still be an exchange problem, however BT are not currently reporting that they are aware of it. Please contact Support if you are having speed problems, who can advise further.
Record last updated: 15 Mar 13
Everything back to full speed at 4.30pm on new gateway ptn-ag01, off to watch England v Wales Match will test later to night

[#3]

[#4]

@ englishrick - That looks ok so far. How are you finding performance?
@ Bjn - Thanks. I was looking on the BT Infinity forums to see if any other users on your exchange were reporting problems, but couldn't find any.

[#5]

@AndyH, I first noticed slow downs last weekend on 9th March 2013, internet browsing is okay but streaming can sometimes stop and start with BBC Iplayer. To confirm I am connected to this exchange:
http://www.samknows.com/broadband/exchange/SDCHCHS
I have this evening run a test with the BT speedtest and while the download speeds appear to be okay the upload speed is the lowest I have ever seen, I am currently connected to gateway: ptn-ag04. My speeds seem to return to normal around 10pm each night and then work fine until around 4pm the next day. All speed tests are being done wired.
BT Speed test results


1. Best Effort Test:  -provides background information.
Download Speed
75.66 Mbps

0 Mbps 77.44 Mbps
Max Achievable Speed
Download speedachieved during the test was - 75.66 Mbps
For your connection, the acceptable range of speedsis 16 Mbps-77.44 Mbps .
Additional Information:
IP Profile for your line is - 77.44 Mbps
2. Upstream Test:  -provides background information.
Upload Speed
2.86 Mbps

0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 2.86Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps


@Dave
Thanks for checking my phone line and letting me know that all seems to be ok there, I would be grateful if you could please update me on Monday once you have an update about my local exchange and let me know if there is any issues there or not..
Thanks

[#6]

Quote from: AndyH

@ Bjn - Thanks. I was looking on the BT Infinity forums to see if any other users on your exchange were reporting problems, but couldn't find any.

Thanks AndyH for your help re exchange.
A strange one tonight is the BT speed check gone wonky, as it's showing downloads speed as normal 51Mbps but up speed dropped from 10Mbps to 3.1Mbps with 117 ping, Speedtest and thinkbroadband both showing  51 down and 10 up with a 32 ping.
Ping speedtest is 0 pscket loss ping 27 and jitter 1ms grade A connection
If BT checker OK then my speed problem has reversed down OK and up dropped dramaticaly.

[#7]

AndyH.... Same usual drop earlier on.Tried to watch some live footbal but picture was breaking up now and again.Recovered now..But still nowhere near what i was getting when I first joined...I enjoyed those 77+Mbps speeds...

[#8]

Forgot to mention Im on pcl-ag08...Not going to hop cause it will knacker my ping graph thing up.. As I have said all along the BT Guy who fitted the fibre said everything was spot on and perfect for the full speed on my line so something is restricting me..

[#9]

15 mins down the line and look lmfao. same gateway

[#10]

  Any other people with similar problems?  Or is this just Englishrick's exchange?

[#11]

It's a little weird as your graph isn't showing any problems - do you have the N66u or N56u?

[#12]

Things look reasonably ok here tonight.  Just streamed some iPlayer and the net seems to be ok, although some pages are a little sluggish.
Connected on ptn-ag01

Still seeing quite alot of higher latency peaks on the TBB graph - is this because I'm on a non pcl gateway?


Pings etc. seem fine

[#13]

Asus N56

[#14]

[#15]