Peak time latency spikes
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Re: Peak time latency spikes
15-03-2013 10:14 PM
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Re: Peak time latency spikes
15-03-2013 10:15 PM
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Re: Peak time latency spikes
15-03-2013 10:17 PM
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Quote from: wizkid66 I am still having issues with slow speeds during peak times. I was originally connected to gateway: pcl-ag07 I tested speeds with that gateway this evening and was getting around 55mbs see attached pic. I then swapped gateways and am now connected to pcl-ag05 but the speeds to not seem to have improved but decreased even more. Could someone from Plusnet advise what else I can do to get my 70mbps speeds back during peak hours? Can you look at my line from your end to see if there are any issues there?
No obvious problems on the line. Tests all come back good. How long you been seeing the problem for? We're waiting to get an updated exchange list, hopefully we can check on Monday to see if there are any issues at your exchange.
Enterprise Architect - Network & OSS
Plusnet Technology
Re: Peak time latency spikes
15-03-2013 10:21 PM
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Quote from: purleigh 20CN on 'pcl-ag01'
Lost it now, test after test has collapsed in speed !
Exchange looks OK (we have a 20CN list, waiting on the 21CN one), line looks fine, network looks fine and PCL-AG01 looks fine. Try a disconnect/reconnect.
Enterprise Architect - Network & OSS
Plusnet Technology
Re: Peak time latency spikes
15-03-2013 10:31 PM
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Better but still not good.

speed test progress still very choppy -
Re: Peak time latency spikes
15-03-2013 10:35 PM
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Line is fine, speedtest and pings are fine, errors are low, just the exchange I don't know about.
Re: Peak time latency spikes
15-03-2013 11:03 PM
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I give up
Re: Peak time latency spikes
16-03-2013 5:26 AM
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Checked my Whitebox this morning and first time since 23rd Feb that the log shows no dip in speed all day for 15th March.
I'm on gateway plc-ag01 for all the tests stopping on one gateway to see how constant problem is as other hoping around test multi gateways each evening just thought it may help if one of use stayed put as a control measurement as it was th plc gateways that where fixed first on 14th March..
Test on 12/13th show typical speed drops I've been getting for last three weeks.Seems last two days things getting better, see what happens over weekend?.
Downstream Throughput
Date 15.03.2013
Average (Mbps)
22:00 51.32
20:00 52.45
18:00 51.44
16:00 51.54
10:00 51.73
04:00 51.63
Downstream Throughput
Date 14.03.2013
Average (Mbps)
22:00 43.43
20:00 53.20
18:00 52.01
16:00 51.50
10:00 51.43
Downstream Throughput
Date 13.03.2013
Average (Mbps)
23:00 51.46
22:00 9.08
21:00 51.68
20:00 39.70
19:00 51.68
18:00 51.15
16:00 51.80
10:00 51.69
04:00 51.78
Downstream Throughput
Date 12.03.2013
Average (Mbps)
23:00 51.55
22:00 51.20
21:00 41.50
20:00 9.80
19:00 51.10
18:00 50.42
16:00 51.59
10:00 51.65
04:00 51.37
Re: Peak time latency spikes
16-03-2013 11:06 AM
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Re: Peak time latency spikes
16-03-2013 11:22 AM
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I'm also on pcl-ag01 and getting fine speeds. Just done a speed test while streaming online radio:

Re: Peak time latency spikes
16-03-2013 11:46 AM
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Unfortunately it has not been possible to post any representative speed test results, because of the reasons I explained last night, where the final test result shown gives the momentary best effort achieved in a short burst within the overall test period - which for the most part shows around 2.5Mbps.
To quote 'Bjn' - "Speed in this gateway going up and down like a yoyo" but I'm yoyoing on 'pcl-ag06.
Re: Peak time latency spikes
16-03-2013 11:58 AM
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Quote from: AndyH Which exchange are you on (sorry if I've already asked)?
Just hoped over to gateway ptn-ag01 and thing better there for the moment
Re: Peak time latency spikes
16-03-2013 12:14 PM
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Re: Peak time latency spikes
16-03-2013 2:33 PM
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Re: Peak time latency spikes
16-03-2013 3:08 PM
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Can you create a ping monitor (http://www.thinkbroadband.com/ping/monitors.html) to check latency/packet loss on your line?
You'll need to enable 'Respond Ping Request from WAN' in your router admin page (for Asus, it's under Firewall).
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