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Peak time latency spikes

Anonymous
Not applicable

Re: Peak time latency spikes

No problems last night  Smiley

The packet drop after midnight was me rebooting my router while trying to debug a VoIP issue, and then the latency peak starting at 01:00 was my iPlayer download server but this time not showing the significant packet loss seen in my graph from the night before.
Smiley
MrRichThomas
Grafter
Posts: 52
Registered: ‎17-01-2013

Re: Peak time latency spikes

Hi, last night was the first time that I've seen no latency spikes between 8 and 11pm. What happened?!  Grin
This is Thursday:

And this is yesterday:
Razer
Grafter
Posts: 1,398
Thanks: 8
Registered: ‎17-11-2012

Re: Peak time latency spikes

Had a good night last night, but forget which gateway I was on. Was still shit at my game though ... If only I could blame PN for that.  Cheesy
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: Peak time latency spikes

@Kelly/Bob/Chris et al
It seems some who'd previously had problems were problem free last night, but others weren't. Not everyone has said which Gateway they were on. How easy is it for you to find out which Gateway a particular user was on at a given time?
Here is another example of a problem last night http://community.plus.net/forum/index.php/topic,111878.msg963285.html#msg963285 where it appears that the user hasn't had problems in the last few days from the way they have posted. But since them seem unable or unwilling to post the information previous suggested by Plusnet staff (and myself) it's difficult to be sure what the root cause of the problem is in this case!
MrRichThomas
Grafter
Posts: 52
Registered: ‎17-01-2013

Re: Peak time latency spikes

I'm on: ptw-ag04
odged
Newbie
Posts: 4
Registered: ‎20-01-2013

Re: Peak time latency spikes

Smiley Much better today

Which gateway
You are currently connected to the gateway known as ptn-ag04.
This is located in Telehouse North.
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
C:\Users\>ping ntp.plus.net
Pinging ntp.plus.net [212.159.6.9] with 32 bytes of data:
Reply from 212.159.6.9: bytes=32 time=30ms TTL=249
Reply from 212.159.6.9: bytes=32 time=25ms TTL=249
Reply from 212.159.6.9: bytes=32 time=24ms TTL=249
Reply from 212.159.6.9: bytes=32 time=58ms TTL=249
Ping statistics for 212.159.6.9:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 24ms, Maximum = 58ms, Average = 34ms
ITWorks
Superuser
Superuser
Posts: 2,163
Thanks: 783
Fixes: 9
Registered: ‎05-11-2008

Re: Peak time latency spikes

I am having problems again tonight (not used my connection since Friday morning ) Sad
pcl-ag04

Back to normal (ptw-ag02) , i hope this is sorted soon

Regards
Mike

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

braduk210
Newbie
Posts: 8
Registered: ‎24-02-2013

Re: Peak time latency spikes

Just been reading this thread via posts under broadband and routers forum. I had trouble with PCL-AG03 around 16:30 today. I had to disconnect/reconnect my session in which i was then being routed through PCL-AG08 at which point my throughput issues were resolved immediately.
Anonymous
Not applicable

Re: Peak time latency spikes

No problems for me tonight on 'ptn-ag02'
I have just raised a ticket to have interleaving switched off on my line, so hopefully soon my line latency will be back to normal.
Smiley
Razer
Grafter
Posts: 1,398
Thanks: 8
Registered: ‎17-11-2012

Re: Peak time latency spikes

Loads for me, and I got so angry with it I got lost at what point I was in my list, so can't accurately quote which gateways. Anyway, all of them I tried were shit.
Kelly
Hero
Posts: 5,498
Thanks: 373
Fixes: 9
Registered: ‎04-04-2007

Re: Peak time latency spikes

Anyone seeing performance issues today?  Laggy Streaming or much lower bb speeds than normal?
Kelly Dorset
Ex-Plusnet Jobsbody
ITWorks
Superuser
Superuser
Posts: 2,163
Thanks: 783
Fixes: 9
Registered: ‎05-11-2008

Re: Peak time latency spikes

Once again, i am having the same problem , been fine all day come peak time, slow downs and increase in pings.
pcl-ag01
88 ping 4mb download (closed the speedtest tab,forgot to copy link)
then hope to ptw-ag02, and back to normal

Is this Peak time latency still affecting others?, Sky go was buffering for me about every 10 /15 seconds for a couple of seconds when on pcl-ag01
Edit: Yes i am Kelly , we must have been typing at same time. Smiley
Regards
Mike

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Kelly
Hero
Posts: 5,498
Thanks: 373
Fixes: 9
Registered: ‎04-04-2007

Re: Peak time latency spikes

Post if ptw-ag02 starts to show the same problems.
Anyone else on a fibre connection?
Kelly Dorset
Ex-Plusnet Jobsbody
Anonymous
Not applicable

Re: Peak time latency spikes

@Kelly -
I'm on 'ptn-ag02'
My pingtest has started to rise (normally 39ms to 44ms, with 2ms jitter) - is currently 53ms with 12ms jitter.
My speedtest result is normally in the range 6.90 to 7.15Mbps, but having just measured it is unusually slower !.

- but nowhere near as bad (yet ?) as last week !.
jamesanstee
Aspiring Pro
Posts: 558
Thanks: 28
Fixes: 3
Registered: ‎20-04-2012

Re: Peak time latency spikes

Started to slow down for me on gateway known as ptn-ag02 but not quite as bad as last week but hopefully i will know more once the openreach engineer has been tomorrow.