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Peak time latency spikes

ITWorks
Superuser
Superuser
Posts: 2,139
Thanks: 748
Fixes: 9
Registered: ‎05-11-2008

Re: Peak time latency spikes

I normally get ping of around 53 to 58 ms and download of 5.5 - 6 mbs
You are currently connected to the gateway known as pcl-ag03
Going to jump gateway

Edit: Now back to normal
You are currently connected to the gateway known as pcl-ag05.

Regards
Mike

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jamesanstee
Aspiring Pro
Posts: 558
Thanks: 28
Fixes: 3
Registered: ‎20-04-2012

Re: Peak time latency spikes

It's not allowing me to do a further diagnostic as the page is timing out .
jamesanstee
Aspiring Pro
Posts: 558
Thanks: 28
Fixes: 3
Registered: ‎20-04-2012

Re: Peak time latency spikes

Quote from: jamesanstee
It's not allowing me to do a further diagnostic as the page is timing out .
Im on gateway known as pcl-ag03 also .
Kelly
Hero
Posts: 5,497
Thanks: 373
Fixes: 9
Registered: ‎04-04-2007

Re: Peak time latency spikes

Jamesanstee  can you disconnect and reconnect and do another speedtest?
Kelly Dorset
Ex-Broadband Service Manager
fagin
Grafter
Posts: 60
Registered: ‎30-11-2009

Re: Peak time latency spikes

Latency has gone mental again....
I'm hitting 40+ pings and DL speed is crippled down to 30Mbps.  Should be 60Mbps.
I'm on PTW-AG04
jamesanstee
Aspiring Pro
Posts: 558
Thanks: 28
Fixes: 3
Registered: ‎20-04-2012

Re: Peak time latency spikes

Speed is increasing now i have changed gateway to ptn-ag04  but still high pings
Kelly
Hero
Posts: 5,497
Thanks: 373
Fixes: 9
Registered: ‎04-04-2007

Re: Peak time latency spikes

can you guys do a pathping to the beeb please.
Kelly Dorset
Ex-Broadband Service Manager
jamesanstee
Aspiring Pro
Posts: 558
Thanks: 28
Fixes: 3
Registered: ‎20-04-2012

Re: Peak time latency spikes

Slowing down again
Not sure if ive done this path ping correctly
Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.
C:\Users\Private>pathping www.bbc.co.uk
Tracing route to www.bbc.net.uk [212.58.244.70]
over a maximum of 30 hops:
  0  No resources.
C:\Users\Private>
fagin
Grafter
Posts: 60
Registered: ‎30-11-2009

Re: Peak time latency spikes

Kelly
Hero
Posts: 5,497
Thanks: 373
Fixes: 9
Registered: ‎04-04-2007

Re: Peak time latency spikes

Quote from: jamesanstee
Not sure if ive done this path ping correctly
C:\Users\Private>pathping www.bbc.co.uk
  0  No resources.

That is because you need to run the CMD window with admin privs.  Try just a tracert instead.
Kelly Dorset
Ex-Broadband Service Manager
fagin
Grafter
Posts: 60
Registered: ‎30-11-2009

Re: Peak time latency spikes

This is rocking..... pings over 50ms now.  Crazy
jamesanstee
Aspiring Pro
Posts: 558
Thanks: 28
Fixes: 3
Registered: ‎20-04-2012

Re: Peak time latency spikes

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.
C:\Users\Private>tracert www.bbc.co.uk
Tracing route to www.bbc.net.uk [212.58.246.90]
over a maximum of 30 hops:
  1    1 ms    1 ms    1 ms  192.168.1.1
  2    11 ms    12 ms    12 ms  lo0-central10.ptn-ag04.plus.net [195.166.128.193
]
  3    12 ms    13 ms    13 ms  link5-central10.ptn-gw01.plus.net [84.93.248.232
]
  4    12 ms    12 ms    12 ms  xe-10-1-0.ptw-cr01.plus.net [212.159.1.44]
  5    22 ms    17 ms    18 ms  kingston-gw.thdo.bbc.co.uk [212.58.239.6]
  6    *        *        *    Request timed out.
  7    13 ms    13 ms    14 ms  ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
  8    13 ms    14 ms    15 ms  132.185.255.165
  9    12 ms    13 ms    12 ms  bbc-vip011.cwwtf.bbc.co.uk [212.58.246.90]
Trace complete.
C:\Users\Private>
Kelly
Hero
Posts: 5,497
Thanks: 373
Fixes: 9
Registered: ‎04-04-2007

Re: Peak time latency spikes

Quote from: fagin
This is rocking..... pings over 50ms now.  Crazy

That isn't a bad ping ordinarily.  What do you usually get?
Kelly Dorset
Ex-Broadband Service Manager
fagin
Grafter
Posts: 60
Registered: ‎30-11-2009

Re: Peak time latency spikes

10ms!
Youtube is like watching someone doing the stutter rap.
fagin
Grafter
Posts: 60
Registered: ‎30-11-2009

Re: Peak time latency spikes

DL speeds via BTW tester is now down to 22Mbps.