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Introduction - Matty

MattyC
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Registered: 10-04-2014

Introduction - Matty

Good morning everybody!  Cheesy
In order not to be outdone by my fellow colleague Jack, I thought I'd introduce myself as well!
My name is Matty, and I have now worked at Plusnet for just over a year and a half. My time has been equally spent in Customer Service and Provisioning.
I like to think that I'm a bit of a specialist when it comes to provisioning of FTTP, in fact a fair few of you may have already seen a couple of my posts in our dedicated FTTP forum. However I can also assist with BT Sport, and any of your provisioning issues.
I'm looking forward to liaising with the great community we have here and getting to know you all.  Cool
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
12 REPLIES
Community Veteran
Posts: 1,894
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Registered: 20-10-2012

Re: Introduction - Matty

Welcome aboard Matty!  Wink
Geoff,
York.
Community Veteran
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Registered: 27-10-2012

Re: Introduction - Matty

You've not dealt with me yet Smiley But welcome to the forums!
rongtw
Seasoned Hero
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Re: Introduction - Matty

welcome ,,, matty  Wink
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Superuser
Superuser
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Re: Introduction - Matty

Matty,
Welcome to the front line. It is really good to have another provisioning specialist along side Linn to address all the failures in BT's side of the ordering systems which bring disgruntled new users flocking to the forums.  Order failures create a really bad first impression, so another sets of hands capable of catching failures in the ordering process is warmly welcomed.
Good luck!
Kevin
TORPC
Grafter
Posts: 5,163
Registered: 08-12-2013

Re: Introduction - Matty

Hi Natty
Welcome to the mad house  Smiley
You don't have to be mad to come here, but it helps  Wink
MattyC
Champion
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Registered: 10-04-2014

Re: Introduction - Matty

Thanks guys!
Quote from: TORPC
Hi Natty

Think I actually prefer that name!  Cheesy
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
TORPC
Grafter
Posts: 5,163
Registered: 08-12-2013

Re: Introduction - Matty

Sorry Matty or is it now Natty Tongue
Community Veteran
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Re: Introduction - Matty

Howdy Smiley
Community Veteran
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Registered: 31-08-2007

Re: Introduction - Matty

Hi Matty, welcome to the fray and good luck. You can dive in at the deep end with the FTTC stuff, there's plenty of murky water there  Shocked
MattyC
Champion
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Re: Introduction - Matty

I used to go on holiday to Blackpool every year so I can assure you that I'm used to murky water!  Cheesy
jim:quote
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Community Veteran
Posts: 19,101
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Registered: 31-08-2007

Re: Introduction - Matty

Hi Matty, do you check your PM's  Wink
MattyC
Champion
Posts: 3,192
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Registered: 10-04-2014

Re: Introduction - Matty

Hi AO,
Sorry. I've just said my piece in the thread as requested.
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet