Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Home Phone price changes - May 2013
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- News & Announcements
- :
- Community Announcements
- :
- Home Phone price changes - May 2013
- « Previous
- Next »
Re: Home Phone price changes - May 2013
29-07-2013 6:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
How is it false advertising not to say something is not included? Caveat Emptor! If it doesn't say something is included then one mustn't assume that it is.
Update: Sorry I missed the point. Broadband+Calls and Fibre+Calls paid monthly includes weekend but not evening calls. It is being claimed that LRS does not buy the equivalent of 12 x monthly payments at the normal rates. If so then I agree this is bad. Maybe not false advertising but definitely sneaky and not what one expects from good 'ole honest Plusnet.
Further Update:
It is so. Buried deep in the Ts&Cs "Line Rental Saver taken out on/before 7th May 2013 includes evening and weekend landline calls as standard, Line Rental Saver taken out on/after 8th May 2013 includes no calls as standard."
http://www.plus.net/info2/legal/index.html#line_rental_saver
Update: Sorry I missed the point. Broadband+Calls and Fibre+Calls paid monthly includes weekend but not evening calls. It is being claimed that LRS does not buy the equivalent of 12 x monthly payments at the normal rates. If so then I agree this is bad. Maybe not false advertising but definitely sneaky and not what one expects from good 'ole honest Plusnet.
Further Update:
It is so. Buried deep in the Ts&Cs "Line Rental Saver taken out on/before 7th May 2013 includes evening and weekend landline calls as standard, Line Rental Saver taken out on/after 8th May 2013 includes no calls as standard."
http://www.plus.net/info2/legal/index.html#line_rental_saver
Message 61 of 62
(843 Views)
Re: Home Phone price changes - May 2013
30-07-2013 1:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Could be clearer I agree. I'll run it by our Marketing bods ...
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 62 of 62
(843 Views)
- « Previous
- Next »
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- News & Announcements
- :
- Community Announcements
- :
- Home Phone price changes - May 2013