cancel
Showing results for 
Search instead for 
Did you mean: 

Geographical Support Number

Plusnet Leader
Plusnet Leader
Posts: 697
Thanks: 38
Registered: 19-04-2007

Geographical Support Number

I am pleased to announce that from Thursday May 10th we will be offering our customers a geographical contact number for our support team. We feel that this will offer additional benefits to our customers who can take advantage of free minutes included in their phone packages.
We will continue to use the 0845 contact numbers alongside the new numbers and hope that this will ensure that it is even easier to contact our support centre.
The new support numbers are as follows:
PlusNet Support       0114 2965198     
PlusNet Business    0114 2965182     
PlusNet Faults      0114 2965188   
F9 Support         0114 2965197
F9 Business       0114 2965180
F9 Faults         0114 2965186
Free-Online Support      0114 2965199
Free-Online Business    0114 2965179
Free-Online Faults      0114 2965183
Metronet Support 0114 296 5185
These numbers are now in operation and have been added to all contact us details on the portal.
As always, we value your feedback and comments and hope that you find the new contact numbers a helpful addition if you ever need to contact us.
3 REPLIES
brianp
Newbie
Posts: 1
Registered: 06-08-2007

Re: Geographical Support Number

What about Metronet support?
Superuser
Superuser
Posts: 2,768
Thanks: 1,127
Fixes: 9
Registered: 10-04-2007

Re: Geographical Support Number

Should be    0114 296 5185?
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Re: Geographical Support Number

Metronet always had a geographic number (an 020 number when support was in London and we added an 0114 when it moved to Sheffield), but I've added it to the page for completeness.