Gateway Checker Update
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Re: Gateway Checker Update
20-04-2015 12:40 AM
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You are currently connected to gateway pcl-ag03.
Re: Gateway Checker Update
20-04-2015 2:13 PM
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Quote from: spraxyt
Quote from: rongtw mmm i just got this
Thanks. I think that problem reflects some reassignment of IPs that Plusnet did in January 2015. Plusnet need to change the reverse DNS entries for those IPs. I reported this to Plusnet at the time but it hasn't been actioned.
Everything in this thread seems to point to a single IP/gateway being out of kilter:
~$ host 195.166.130.202
202.130.166.195.in-addr.arpa domain name pointer 202.core.plus.net.
Happy to get it raised internally. Is this thread the only place you reported the issue David?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Gateway Checker Update
20-04-2015 3:14 PM
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Quote from: Bob Happy to get it raised internally. If this thread the only place you reported the issue David?
No, there's a topic with more information (possibly an outbound rDNS issue too) in the UserGroup Technical Focus forum. I won't post the link here since access is restricted.
David
Re: Gateway Checker Update
20-04-2015 5:49 PM
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For info, I can see three entries in the traceroute here that need updating:
202.core.plus.net [195.166.130.202] <--- This is wrong, should be PTW-BNG02
gi12-1-2-161.pcl-ag01.plus.net [84.93.255.80] < --- This is wrong, should be another PTW-BNG02 hop
lts2.bt622-12.plus.net [212.159.1.194] <--- This is wrong, should be a core gateway hop
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Gateway Checker Update
30-04-2015 10:56 AM
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Quote Sorry, the tool failed to identify your gateway; this does not mean that anything is wrong with your connection.
Posting the following information as a reply to the Gateway Checker Update topic in the Community Announcements forum will help us to diagnose the problem.
ae2.ptw-cr02.plus.net (195.166.129.5) 7.149 ms
ae1.pcl-cr02.plus.net (195.166.129.3) 3.021 ms
link12-central10.pcl-gw02.plus.net (84.93.249.118) 2.449 ms
Quote Tracing route to bbc.co.uk [212.58.244.18]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 192.168.1.1
2 10 ms 9 ms 9 ms 179.core.plus.net [195.166.130.179]
3 10 ms 11 ms 9 ms irb.12.pcl-cr01.plus.net [84.93.249.113]
4 10 ms 9 ms 9 ms ae1.ptw-cr01.plus.net [195.166.129.0]
5 10 ms 9 ms 9 ms kingston-gw.thdo.bbc.co.uk [212.58.239.6]
6 * * * Request timed out.
7 * * * Request timed out.
8 11 ms 9 ms 9 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
9 11 ms 10 ms 9 ms 132.185.255.149
10 10 ms 9 ms 9 ms fmt-vip72.telhc.bbc.co.uk [212.58.244.18]
Trace complete.
Re: Gateway Checker Update
30-04-2015 11:17 AM
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Quote from: frogfoot Can anyone explain this result (more rDNS errors?)
These two hops are wrong (should be pcl-bng04):
link12-central10.pcl-gw02.plus.net (84.93.249.118) 2.449 ms
2 10 ms 9 ms 9 ms 179.core.plus.net [195.166.130.179]
I'll ask for them to be updated.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Gateway Checker Update
30-04-2015 12:11 PM
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- In other news...
- the "not on a Plusnet connection" message suggests action to take if that diagnosis is not correct (see quote 2)
Quote from: spraxyt
[quote=1 failed to identify gateway]
Sorry, the tool failed to identify your gateway; this does not mean that anything is wrong with your connection.
A new range of IP's will be released to the masses shortly - 146.198.0.0/16.
Do you need to update the script so it recognises these David?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Gateway Checker Update
30-04-2015 2:15 PM
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Quote from: Bob A new range of IP's will be released to the masses shortly - 146.198.0.0/16.
Do you need to update the script so it recognises these David?
Thanks for the heads up. I've updated the script.
Testing (using a random IP in the range) now gives
IP 146.198.222.18 is a Plusnet IP
David
Re: Gateway Checker Update
04-05-2015 2:19 PM
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Re: Gateway Checker Update
04-05-2015 2:24 PM
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David
Re: Gateway Checker Update
04-05-2015 2:27 PM
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Re: Gateway Checker Update
02-07-2015 8:28 AM
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Which gateway is this?
Quote Which gateway
Sorry, the tool failed to identify your gateway; this does not mean that anything is wrong with your connection.
Posting the following information as a reply to the Gateway Checker Update topic in the Community Announcements forum will help us to diagnose the problem.
acc1-10GigE-0-1-0-2.l-far.21cn-ipp.bt.net (109.159.249.20) 2.462 ms
peer2-ae-1.redbus.ukcore.bt.net (195.99.126.97) 2.928 ms
ae1.ptw-cr01.plus.net (195.166.129.0) 11.972 ms
link4-central10.pcl-gw02.plus.net (84.93.249.38) 4.643 ms
Re: Gateway Checker Update
02-07-2015 11:39 AM
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It looks like Plusnet need to change the rDNS entry for 84.93.249.38 to reflect that it is now a gateway.
I assume this results from the capacity increases made yesterday morning.
David
Re: Gateway Checker Update
02-07-2015 12:15 PM
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I'll have somebody look at the rDNS again (ref: 85652)
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Gateway Checker Update
19-08-2015 1:21 PM
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Quote Sorry, the tool failed to identify your gateway; this does not mean that anything is wrong with your connection.
Posting the following information as a reply to the Gateway Checker Update topic in the Community Announcements forum will help us to diagnose the problem.
peer6-te0-0-0-17.telehouse.ukcore.bt.net (109.159.254.140) 3.970 ms
195.99.126.183 (195.99.126.183) 2.654 ms
ae1.pcl-cr02.plus.net (195.166.129.3) 2.931 ms
link3-central10.pcl-gw01.plus.net (84.93.249.164) 4.050 ms
Phil
corrected the "end quote"
Using a TP-Link Archer VR600 modem-router.
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