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Community site maintenance 15/04

chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Community site maintenance 15/04

We're rolling some fixes tomorrow(11am) to fix some backend bugs. We're doing this in stages so you shouldn't notice any impact while on and around our community site.
Please shout up if you see anything you don't think is right or if you have any problems logging into the site.
We'll post on here once the work has completed.
(Sorry guys this isn't related to the duplicate posting)
11 REPLIES 11
TORPC
Grafter
Posts: 5,163
Registered: ‎08-12-2013

Re: Community site maintenance 15/04

Cheers Chris
When you say from 11am
How long do you estimate this will take
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: Community site maintenance 15/04

Up to 6 hours in total. It's being rolled to a server at a time and tested before it's put back in service.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
TORPC
Grafter
Posts: 5,163
Registered: ‎08-12-2013

Re: Community site maintenance 15/04

Cheers Chris
Lets hope it all goes to plan EH!!
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,035
Fixes: 63
Registered: ‎15-06-2007

Re: Community site maintenance 15/04

The forum is even slower than usual if that is possible so it isn't quite working as promised
Unless the fact of taking a server off line drastically affects the speed of response.
If this is the case how about adding another few servers to the cluster and sod the cost
MauriceC
Superuser
Superuser
Posts: 4,085
Thanks: 2,409
Fixes: 17
Registered: ‎10-04-2007

Re: Community site maintenance 15/04

Also running very slowly here today.  Each trip to get next post taking 20 -30 seconds!  Almost unusable at this performance level.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Midnight_Caller
Rising Star
Posts: 4,157
Thanks: 12
Fixes: 1
Registered: ‎15-04-2007

Re: Community site maintenance 15/04

Also running very slowly here, I thought it was my computer playing up, until I seen this thred.
drunkenmonkey
Community Veteran
Posts: 1,661
Thanks: 2
Registered: ‎13-06-2007

Re: Community site maintenance 15/04

Been getting this error intermittently for a while now 😕
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: Community site maintenance 15/04

We don't think the slowdowns are caused by the maintenance, we're getting someone to take a look.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: Community site maintenance 15/04

Should be a bit snappier now, we found an issue and sorted it. Let us know.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Strat
Moderator
Moderator
Posts: 31,007
Thanks: 3,676
Fixes: 555
Registered: ‎14-04-2007

Re: Community site maintenance 15/04

Much better Smiley

Customer and Forum Moderator. Windows 10 Firefox 96.0.2 (64-bit)


chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Community site maintenance 15/04

We've had a delay with the fixes we wanted to roll, so we've only just started the planned work at around 4pm.
No hiccups are expected but shout up if anything seems amiss.