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Changes to Home Phone Pricing and new T&C for Broadband and Phone

Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Changes to Home Phone Pricing and new T&C for Broadband and Phone

I have just received the following email
Quote
 Important information about your Plusnet services
Dear *****
We're writing to let you know that the government is increasing VAT on 1st January 2010 from 15% back to 17.5%. We're pleased to advise that we won't be passing the VAT increase on to you for your broadband service, so the price of your Plusnet Value account will stay at £5.99 a month.
Your Talk Anytime service will stay at £5 a month too, so it's still great value for calling landlines and 0845 / 0870 numbers. Remember you get 300 minutes of international calls a month and 25% off our call rates to mobiles too*.
 

Take a look at what you get:  Talk
Anytime  


Calls to UK landlines anytime*    
Calls to 0845 and 0870 numbers*    
Inclusive calls to Plusnet Home Phone customers    
300 minutes to 20 top international destinations*    
Voicemail available at no extra charge    
Inclusive calls to Plusnet support anytime    
25% discount on our call rates to mobiles    
We're updating our charge for line rental to £11.25 a month from January, which covers the higher VAT rate. Some other call prices are changing too, so we've put together a new call pricing guide for easy reference.
Finally, we're taking this opportunity to make our terms and conditions easier to understand. To find out more, and for more information on the changes to your Home Phone service, have a read of our FAQ.
Kind regards,
Anthony Vollmer
CEO, Plusnet

Just to add - there are new Terms and Conditions for existing users including broadband from Jan 1st 2010 http://www.plus.net/info2/legal/new_terms.html
Please discuss here http://community.plus.net/forum/index.php/topic,81537.html